DO NOT STAY AT THE ANCHORAGE INN!!
I travel for business and I have stayed in a hotel every week for the past eight years or so. I have never been treated as poorly as they treated me at the Anchorage Inn. Here is the short version:
I looked at lots of hotels for a one-bedroom suite that is on the beach. When I couldn't find that, the front desk person on the phone suggested a slightly different type of room that was available. I thought about it, called back to verify the type of room, specifically asking about the wall that separates the "bed" are from the "living room" area. She even walked me through the website to show me a picture of what I would be getting. A couple days later I called again and verified the room type AGAIN.
"Yes yes yes, you are all set!" I reserved that room.
When I checked in, what did they tell me? "Oh no, we have you in a different type of room. We never told you what kind of room you would get."
I calmly explained that they promised me that type of room three separate times on the phone, and they even walked me through the website. At that point the property manager came over and started explaining to me how my story couldn't possibly be true, and that there was nothing that they could do. After she basicly called me a liar, I wanted to tell them to go screw, but our four year old daughter was so excited to be at the beach that we decided to stay. I spoke to the manager again, and asked her very nicely to do something to compensate us for this mistake. She said that I was "just looking for money" and that they didn't make any mistake. She was the most obnoxious hotel manager I have ever spoken to, and I have spoken to a lot of them.
So we give them the $450 PER NIGHT to stay in the "Luxury Ocean Suite" (the newest section of the hotel) that we didn't ask for. When I go to check out, another front desk girl asked me how my stay was. I told her what happened, and she looked me right in the eye and said, "we didn't screw up your reservation." I walked out of there and had to fight the urge to take a crap in their pool.
**** IF YOU STAY AT THIS HOTEL, EXPECT AWFUL SERVICE WITH NO HOPE OF SYMPATHY WHEN THEY INEVITABLY SCREW SOMETHING UP!!!!
There are plenty of better places in the area. Don't give them your business.