I will never book with Westin again!!
By A Yahoo! Contributor, 5/10/11
I work for a large company and we've used the Westin many times for conferences and such. Everytime WITHOUT FAIL (!!) there has been some problem or issue. They either charge for a night we didn't stay (and it takes a month to get the bill straightened out), they charge more than the quoted price (and it takes a month to get it straightened out), or they loose a reservation (yes, even though we had a confirmation number). the rooms are nice, but seriously over priced. From now on, we'll be using the Double Tree, which is right next door to the Westin, and cheaper.