Olivier House Hotel Review
I did not like that the person working behind the desk was all alone. I was told on the phone when I booked that my car would be taken care of for me, but that wasn't the case. The employees were rude to me. I felt as if I were bothering them when I asked a question. I was told that the pool didn't close, and then the person that was working nights told me that it was closed. Well, I went sit by it anyway--and there was a rat that I spooked off. When I told the person working behind the counter that there was a rat that ran from the pool to a large pile of broken tile in their courtyard, he said," that's New Orleans for ya. Every courtyard has rats." I've been to plenty and have never seen a rat. When the person backed out my car to get it onto the road, another person working that Sunday opened my car door and told the guy backing up my car--she told him, "the owner is right there, so watch how you back out the car." I was hapy with the hotel, but not the staff. My sister couldn't get her door to lock so she like was upset and apparently making too much noise, so the guy that was working behind the counter ran over to her and told her she better keep her voice down and then said "I'm not playing!!!" Our room was right outside of the front door, away from any other guests. She was just aggrivated that her door wouldn't lock. I don't think that the staff is professional at all.