Atrium Suites, Monroe

Rooms were fine, staff accomidating. But nothing can make up for the lack of hot water. Daughters wedding wawn't t the Atrium, but we had a block of 13 rooms there. After decorating, busy days, wedding, undecorating, you would like a hot bath at the end of the day. staff upgraded our room, but still no hot water (luke warm). What was worse was the other friends and family that booked rooms there. It was embarassing and unacceptable. We were there 3 days. The problem was not fixed. Have a feeling it is continuous.

* The rooms were filthy. Carpet was old and I cut my foot on a carpet tack coming out of the bathroom. * After checking in my daughter opened the door and someone was already in the room. * Outside lighting was poor. It was dark and rooms were hard to find.

Please don't be fooled by the lobby entrance...the parking lot, which has busted asphalt over cement patches should have given me a clue to run fast away from that dump. Disliked the lies! Nice hotel, newly renovated room...what a joke. My coworker had a suite which was really renovated while I sleep in the slums overlooking a filthy pool. You shouldn't advertise as a hotel when you stick your guest in a filty motel room with an outside entry and exit to your room and a window air conditioner. The best word to sum up the Atrium is DISGUSTING.

Opted for Atrium instead of Travel Lodge because wanted a better quality room but was disappointed in choice. Bedding was less than best. Cable went out but there was no serviceman to even check it out much less fix it. Was not offered a discount when room was not up to standard.

We love the music in the Brandy House. The piano is great! The guy really knows how to entertain you. Can't wait to go back again.

place was totally discusting & poorly managed & problems with rooms ...rude person [lady,fat & blond] behind front desk ....no rating,,roofs leak,,maintance poor, place smells

The hotel is under construction but the service and attention all but made up for it. Southern hospitality is all that comes to my mind when thinking of our stay there. There is a lot of renovation being done which did make it a bit bothersome but the people there and their care smoothed over any inconviences.

Desk staff were great! Remodled room was just your average room. It did have iron and board and also coffee maker. Checked into a smoking room but no ashtrays??? Remodleing is still in the works. Resturant was upscale decor and menu but the food was good. Not good for late sleepers because of construction in progress.

My husband and I were in town on business and stayed 4 nights 4/11-4/15/07. The room was a suite that had been remodeled and was divine...granite,fancy shower,3 plasma tvs,fine linens and towels! The only thing lacking was a turn down service and chocolates. This place will be the place to be when the entire renovation is complete.

It's been in renovation for 2+ years. The rooms are gloomy. I would not go there if I had the choice. Overall, quite mediocre.