My Stay during Mardi Gras
By A Yahoo! Contributor, 1/4/11
The stay at Canal Street Hotel was horrible. I had to change rooms 3 times and was still dissatisfied. The rooms were smelly and unfit for human comfort. They have a serious bug problem. I had my friend “Mr. Roach”, pacing up and down my headboard half the night. The staff was not willing to accommodate me with what I paid for. They told me that the people who live there monthly are the ones with the suites. Therefore, do not pay for a "Suite" because there is no such thing, for regular customers, at the Canal Street Hotel. My reservation through Hotels.com also stated that the suite had a balcony. UNTRUE! Neither party was willing to compensate me for this travesty. I feel that Hotels.com to investigate these hotels just a little bit more before they put them on their website. The pictures on the website are FALSELY REPRESENTED. I attend Mardi Gras every year. I was excited when I was able to find a hotel on Canal St, but after my arrival, I would have been better off sleeping in an alley with all the bums hanging around at the Hotel (roach motel). This was the worst experience I ever had.