Hotel Blackhawk, Davenport

A beautiful facilities restoration with well intentioned staff but poor logistics were obvious during recent reception event.

Upon hearing of all the hype about the Blackhawk renovation and reviews, we decided to book mothers day brunch there. What a mistake. The whole experience was a disapointment. First the process of checking in and paying before being seated was a cluster to say the least. No one seem to know what was going on or cared. Upon being seated, we were informed that it was party seating. Hence our group was seated with another group, no privacy and definitely a surprise. The food, terrible would be a kind description. Most of it was cold and tasted terrible and to access the buffet was a bottleneck and not condusive for large attendance. Lastly the service was horrible. The best service we experienced was the valet parking attendant, who was the only person that recieved a tip from our group that day. Bottom line, Over priced and over rated. Will not return.

This hotel recently reopened in December 2010 and is amazing! I can not belive that this hotel exist in Davenport, IA! Great room, beautiful views- the lobby is jaw dropping beautiful. The restaurant is fantastic and the beginets are the best-

the hotel was great. the room was great. the food was great. the pool was great. the service was great. i would stay here again.

Service was very good. The room was very Spacious. The lobby reminded me something out of the 40's or 50's. Didn't like TV programs and location of the TV could see from the bed. Very good Motel

We were attending an event in downtown Davenport and wanted a hotel withing walking distance. Our choices were between the Blackhawk and the Raddison. Went with the Blackhawk because of the significantly lower rate. I din't have much interaction with the staff, but check in and check out went without a hitch. Our room was clean, but the furnishing have been around for a while, yet are still serviceable. Our room was very quiet and the bed was insanely comfortable. Another plus, is the shower didn't have one of those awful flow reduction devices on it. I have long thick hair, and just dred washing my hair at most hotels because it takes 5 minutes to rise it. (How much water did I just save??) My only negative comments are that the management needs to clean the common areas. The lobby glass doors looked like they hadn't been washed in years. The glass walled elevator and shaft were full of dust and cobwebs. The evlevator buttons, hand rails, and door handles all felt sticky. Drapes in halls and vending areas were missing hooks and didn't hang evenly. OK and I didn't understand the snagged indoor/outdoor carpet on the elevator doors. I've heard the owners are looking to build a new hotel closer to the casio. But really that is no excuse not to do basic housekeeping in the common areas. Also the website said high speed internet access. Well no type of internet connection in our room. Wi-fi would be a great addition to this place.

That is the only way to describe it, since the Casino took it over.

My husband and I have been married for 14 years and we have gone there at least 4 time . We loved it every time,we've never had a problem.We would like to go there again,we just don't have the time.The jacuzzi was wonderful,the suite was huge.I did not have a problem. ThankYou carolyn spears

This is a really old hotel. It has been remodeled, but kind of half-heartedly so. The first room we were in had no heat in the middle of winter. Instead of moving us immediately, they had us sit there freezing while maintenance tried to fix it. The rooms have kitchenettes, which is nice, and they're right downtown close to the casino. This is a place to save on cash; do not expect luxury.