Poor service mars visit to this hotel
By A Yahoo! Contributor, 8/7/06
Granted, I stayed at this hotel during a heat wave in August, but with my room located on the west side of the building, the air conditioner had a particularly hard time keeping up. After staying one night in an uncomfortable room, I asked at the front desk to be changed to a room on another side of the building that wouldn't take the afternoon sun. I was told to come back later after this particularly unhelpful desk attendant said she would ask her manager (who happened to be sitting at a desk behind an open door). I was gone all day (since sitting in a hotel waiting for the help to decide to actually be of service wasn't on my itinerary) and when I returned in the evening, there were no other rooms to be had. A room fan is all that saved us and luckily I generally pack a small one for noise. Upon checkout when asked if the stay was comfortable I replied no. The same unhelpful desk attendant then asked if I knew how to work the air conditioner! And, did I call the desk to ask about it! Then when asked to give them another chance sometime, I replied that wouldn't be happening. I would not recommend this hotel based on the service alone to anyone else. (This review doesn't include the 2 other incidents I witnessed of other people having complaints and voicing them at the front desk).