This place is terrible!
About 15 minutes after my arrival (this has been a host hotel for an annual conference I attend) this time, there was a loud noise in the hall, which I assumed was the fire alarm, although it sounded like a wounded animal. There was no rushing around in the hall, so I thought it might be a false alarm. After 2 minutes, I called the front desk and asked the girl what the noise was, and she replied, "It's called a FIRE alarm." (very snotty). I was taken aback by her reply, and thought she might tell me to evacuate, or it's false alarm, but nothing and she hung up on me. I went in the hall, and the other guests suggested it was a false alarm. The next morning, I was looking for the soda and ice machines, was given wrong directions, and could never find either of the services within a reasonable distance to my room. I had to go to the restaurant to get a glass of soda. Later that day, we had "testing" of the fire alarm. On the second day of my stay, the shower ran out of warm water and the soap was not refilled in my room. The only bathroom near our conference room was out of order. Upon asking directions for an alternate bathroom, neither myself, nor 2 other people, could locate one.
I have been to this conference for 3 years, and with each year of their "remodel" it's getting worse, not better. I was not the only unhappy guest, there is discussion of not bringing the conference back to this location because of the declining conditions. I had a $92 rate, and this place wasn't worth $65.