Wouldn't Stay There Again
By A Yahoo! Contributor, 8/26/05
I booked this hotel based on the pictures on the internet - it looked like a beautiful setting. We arrived on a Monday, and it was obvious the hotel was not at all full, since the parking lot was empty. We were put in room 261, off to the side, away from the Spokane River, with a lovely parking lot view. But the next morning even our parking lot view disappeared as they were painting the building, and covered our window! I would think that a hotel chain would want to give you the best room available, versus their worst room, in order to make a good first impression, but apparently not. When I mentioned this at the front desk when we checked out, all she could say was "Oh, I'm sorry, you need to request", or obviously they will put you in the least desirable room/location that they have. We will not stay there again as there are many nice hotels in Northern Idaho, and I bet they don't all use this approach.