Old, tired, needs updating; good location
Reserved ocean front room, but got ocean view. Did not complain and went with it. Popcorn ceilings and walls with old, small tub. Toilet ran, and bathroom door stuck. Shower water was lukewarm. We were told that tower rooms had been renovated, however, once seeing the rooms, we had to ask ourselves how long ago this renovation took place? Beds were hard. There was some sort of brown disgusting goop on the bathroom floor. I called housekeeping to clean it up, which they did, but there was still some left in the grout. Bathroom grout was dirty. Lanai was not private; only a small low barrier that anyone could step over. Luau is done 3 nights a week. If you are in your room, you will hear it. There was a wedding on our last night there. We aren't fuddy duddies, but just wanted to watch a movie. The music was very loud, definitely louder than the luaus were. It was extremely annoying. This is something to consider when booking this hotel. All in all, the location is good, but that's it. I would NOT stay here again.