I NEVER WANT TO GO BACK THERE
By A Yahoo! Contributor, 05/08/08
Ramada Plaza Hotel Macon, Macon, GA
May 3-7, 2008
Although this hotel is convenient for our conference members & to downtown Macon, I will gladly give up convenience for a hotel that is clean, well kept and fully staffed in the future! I was EMBARRESSED for our out of state guests to be exposed to such a low quality, poor excuse of a hotel.
NOT ENOUGH STAFF
No Valet Parking. Only ONE BELLHOP per shift. Not enough Housekeeping Staff to accomodate guests needs anywhere in the hotel, including the "in house" restaurant.
It was a major ordeal to find someone to provide clean linens for the hospitality room.
NASTY & in DIRE NEED OF REMODEL
Parking Garage is DIRTY, UNKEPT, DIMLY LIT & UNSECURED, with NO APPARENT SECURITY.
Guests Rooms, Lobbies (both Upper & Lower) and meeting rooms showed much disrepair and lack of attention to housekeeping.
Room provided for our conference hospitality room was an eyesore! Ceiling tiles were filthy, Walls, Carpet, & upholstered chair bottoms were all stained, damaged and/or filthy. Tablecloths were wrinkled, & perhaps some of them had been previously used and not laundered, put on the tables after being pulled from a pile of dirty linens.
Badly Soiled/Damaged Wallpaper was the norm throughout this hotel, having water/moisture stains and sloppy patch jobs after some sort of repair work (perhaps plumbing)had been done.
Elevators in need of maintenance or repair work, not working several times during 4 day stay.
Ice machines on several floors did not work.
Several guests had problems with taking showers. Problems ranged from No Water Pressure, No Hot or Cold Water and Water going off in middle of shower, not to come back on until much later in the day.
Some guests had problems with things being stolen from their rooms while they were away. Housekeeping would close guests room door completely, while "cleaning room", which seems to be an unusual practice in my experience of staying in other hotels.
No TV guides were provided in guests rooms.
I HOPE TO NEVER STAY HERE AGAIN. BAD BAD EXPERIENCE!!!