Sheraton Atlanta Hotel, Atlanta

i dont like to walk to far after i park the lighting in the parking area was not very good when it`s dark i had to park one street over because the deck was full

I FEEL IN LOVE WITH THE BEDS IT JUST WAS THE BEST SLEEP I HAD IN A WHILE. I DIDN'T CARE FOR HAVING TO HAVE TO PAY UP FRONT. ALSO, I DON'T THINK U SHOULD HAVE PAY FOR PARKING IF SO IT SHOULD BE NOT BE SO EXPENSIVE ESPECIALLY FOR GUEST. THE HOTEL WAS CLEAN AND THE STAFF WAS SO HELPFUL. WE DIDN'T KNOW MUCH ABOUT THE TOWN BUT THE FRONT DESK HELP US OUT ALOT. IT WOULD BE A HOTEL I WOULD VISIT AGAIN IF FOR NOTHING ELSE BUT TO REST IN THE SOFT FLUFFY MATTRESSES.

agree with the previous poster. I am here for a conference. Single female - very unsafe walking to the hotel after dark last night. Over priced restaurant, small rooms. I don't plan to stay here again.

i liked everthing about it was a great hotel. The rooms were spacious and neat. The pools are a great tempature. The food was great and my stay was perfect. i am really looking foward to going again.

Staff very nice and attentive! Nice rooms but halls smelled old and weird. German cockroach fell from the ceiling to our bed one night. Upon arrival found several long pubic hairs on toilet and walls of tub! Was told we had 24hr. access to the pool/fitness center and business center but found pool AND hot tub closed at 10pm. Good thing is it's located near everything we needed or wanted to see and they had a great bar!

Your review The Worst‎ - ‎ - Today When I made my reservation over the phone I was told that this hotel was a pet friendly hotel. The reservationist even commented on the amount of Jack Russells that people bring with them there. Feeling confident that this was indeed a pet friendly hotel I made my reservation for a 2 night stay and paid in advance a non refundable rate! Upon my arrival I was told that their version of pet friendly was that someone had to be in the room with the pet at all times. I just don't see how this is possible if you are on vacation travelling with a pet. You can't even enjoy the pool! I would not recommend anyone who is travelling with a pet be duped into staying here this is definitely not a pet friendly hotel. The first night we were there we had to switch rooms because the noise from the pool was too much and the neighbors in the adjoining room were ridculously loud. You could hear them bumping their naughty bits together through the walls over the noise from the pool. When I complained we were offered to switch rooms. After switching rooms we were faced with the noise of cars descending through the upper level parking garage. Every time a car would make it's way down the garage to the exit the windows in the room would vibrate. I called the front desk and they offered to send engineering... In hindsight what would engineering have been able to do? Restructure the building? I politely declined. I ordered room service for breakfast and it took 45 minutes and arrived cold. Eggs and soggy toast and pancakes are not very enjoyable served cold. We decided to take our chances and leave the dog in her kennel to go out for the afternoon. I was called by the hotel staff and reprimanded for leaving the dog in the room (they had heard her barking and entered the room) and was asked to leave the hotel. I am just thinking that perhaps they could have asked who ever was bothered by the dogs to swich rooms as I was in my case of the bumping naughty bit neighbors. We promptly returned to the hotel packed out belongings and left.. Being Memorial Day weekend we were forced to drive 5 hours back home in a thunderstorm and at night because all of the available "pet friendly" hotels in the area were booked solid. Having said all of this I will sum up my visit to the Sheraton, downtown Atlanta Courtland Street as the worst possible stay ever. They are not pet friendly as they boast, you will not get your money back if you pay in advance, room service is a joke and the staff is not friendly or helpful at all. If I could give this hotel an exponential negative rating I would.

The room was extremely small for the price. At the front desk I was advised that this was a conference hotel and the rooms where mean't to be smaller. The carpet at the front door was torn. the toilet handle had to be held down for 10 seconds so that it would flush completely. I reserved a king size bed but was told that only a queen size was available when I checked-in. The television reception reminded me of that I used to get during the 1950's. And finally, the individuals at the front desk lied each time I called and reported the problem as they promised to call me when another room was clean so that I could switch...they didn't during the two nights I spent there. And I had left a message for the manager who has yet to call me. Stay here at your on risk!!!

The rooms and the beds are sooo comfortable the staff was great and the pool...WOW! The only thing is the bathroom could use some work.

The hotel provided all that I expected, form the front desk personell to cleaning staff. The rooms was very comfortable and maintain at a level of FIRST QUALITY. I would stay at this hotel again, on my next trip to Atlanta

My family and I stayed here for a night as we passed through Downtown Atlanta. The stay was quite comfortable and refreshing after we had a horrible stay at a villa on one of Georgia's beaches. Staff friendly and helpful. Hotel was well-maintained, quiet. Look forward to staying at a Sheraton Hotel resort in the future. Also there were 2-3 computers set-up downstairs with internet access. Access to Downtown was okay, not as convenient as others. Only complaint: PARKING:^( ***After paying for room, parking should be free. Or atleast include it in room cost