Pay the extra & go elsewhere!
wow... it was horrible! glad I only booked 1 night for a weekend getaway. I will never be staying here ever again. I booked online and liked the photos they show of the pool and new location was going to be great. We stayed at the theme park all day until 10 so we didn't check in until 10:45. I was 2nd in line to check in, the lady in front of me was there complaining that everyone's room keys in her building were not working! there were 2 attendents at desk at that point, but then one went into the back office instead of helping me and before I even got waiting on, people were just coming into the lobby up to the desk without waiting in line to complain about everything from keys not working, to not enough towels, to a/cs not working! I was really not wanting to stay before I even got to my room but knew my credit card would be charged whether or not I stayed there so had to stay anyway. So..it's 11:15 before I got checked in... our room faced the highway and was noisy all night! room was old & stinky. After 12 hours at the theme park, I really needed a warm shower! omg what a nightmare because the plumbing is SO old - by the time my shower was over, I'm standing in water over my ankles because slow draining. My son had to wait 20 mins to take his shower so the water would be gone. The bathroom sink faucet was so hard to turn on, had to use such force just to pull the thing on. A/C was on 66 and it felt like 80degrees! Needless to say, I pulled off all the blankets because it was not very cool. Next time, I will pay an extra $50 and stay somewhere nicer and newer, this place is a dump!
OH.. another thing, check out is a nightmare - hundreds of guests trying to check out by 11 & others waiting for shuttles to get to theme parks & travel agents trying to sell stuff. I totally do not recommend anyone to stay here. Oh, and at 7 we left to go get b-fast and the housekeepers wanted to know when we were leaving so they could get our rooms cleaned; they want to move them thru like herds.