Country Inns of America, Grand Junction

Shortly after checking into our room, my husband went to the bathroom. The toilet flushed a little slow, the next time it flushed, it wouldn't flush and started to overflow. I immediately called down to the front desk to report it and was told to come down and get a plunger. I was totally surprised by this. I am paying for a hotel room, I shouldn't have to use a plunger, nor should I have to go get it. My husband and I went down to the front desk, only to find out, she didn't have the plunger there. There was a male there, who I assume worked in the lounge. He told the woman to go find the plunger. My husband asked if we should wait, or what. The male told us to go back to our room, and he would bring the plunger up, so we did. An hour later, we had heard nothing, so I called back down to the front desk. The woman told me that they had found the plunger and we could come and get it. I told her that we were told that the male would bring it to our room. She said nothing, and just laid the phone down. Eventually the guy picks the phone up, and asked if he could help me. I told him I was still waiting for the plunger, which he had said that he would bring to our room. He was very rude and said that they were very busy. I told him that I needed to go to the bathroom, and I would appreciate it if they could bring the plunger up. He hung up on me. I called back a couple minutes later, requesting the plunger, and was again put off. I asked the female if I should call a plumber, and she said that I could if I wanted to. She then handed the phone to the male, and he asked in a very condesending voice if he could help me, I said I just wanted to have a plunger, so I could go to the bathroom. He then asked, "besides that, what can I help you with?" I told him to bring me the plunger. A few minutes later, there was a knock on our door. My husband opened it, to find the plunger, standing there, and the male, running away. I was very mad about this whole incident. I was a hotel guest, I shouldn't have had to use the plunger, period. I also shouldn't have had to wait 1 1/2 hours to go to the bathroom. I should not have been charged for my stay, since I had to be a plumber, and I know what plumbers charge. I know that I would never think of staying in this hotel, again. Very rude staff, and very poor service.