Iron Horse Inn, Durango

After having read the reviews of the place, I feel I have to say thank you for the ones that have stayed here after its renovation and if I'm not mistaken, change of management. You guys made me try it out and voila! The place is not as what others have reviewed prior to renovation at all. In fact, my whole family had such a great time here that we've now booked ourselves again for the ski season! The place is just great for your family at a price that's worth coming back. I know we are!

All the dairy products at the "continental breakfast" are expired by over a week. When my husband told the staff they just shrugged and said that was all they had. We are sure not going to eat or drink anything they offer now! Who knows how old it all is! There's no way to make coffee in the room either. No maker and no coffee cups. There is a lot of mold all over the ceiling above the tub in one bathroom. Rips in the carpet, holes in the ceiling tiles, faucets are hard to turn and get a nice temperature, furnace is loud, decor is plain and dated.

Awakened at midnight and ordered to evacuate due to a fire. Sure enough smoke pouring from roof and at least 4 fire trucks. Wait an hour outside building before going to ask front desk what is going on and get a very rude very defensive response "what fire? I am not even sure there is a fire." I told him surely he could not have missed the 4 fire trucks. Multiple police cars and hoards of people outside their rooms. He the proceeds to throw several keys at me telling me to find another room if I didn't like it. wow! Rooms are old and run down. Microwave and fridge are sitting on the floor by the door. Fridge made such an awful noise that we had to unplug it. Every outlet shocked us when something was plugged into it. Even without the fire it was overall a very negative experience. Stay anywhere else

I read some of the bad reviews about this place but I wanted to save money and just dismissed the bad reviews as people whining because ever thing was not perfect. Wow was I wrong. This place is a real DUMP! Bugs in the bathroom, torn carpets, dirty windows and a long list of other thing wrong. DON'T STAY HERE. Spend a few dollars more and enjoy your trip instead of putting yourself through this.

first off we arrived at the front desk and instead of them saying hello mam, it was 'Wassup?'. Teenager at the front desk with a huge hickey on her neck. then we got to our room.....4 burned out lightbulbs and the starirs were old and creeky, I felt like I was going to go thru them. The shower is old....the shower.....well I am 5 ft 8 in and I had to bend over to wash my hair. I would have taken a bath but the tub was old and dirty. When I got out the outlets are so old my plug for my hAIRDRYER FELL OUT OF THE SOCKET! The upstairs loft is hot! We had to open the windows and that was loud,,bunch of drunks hanging around. The continental breakfast was ok. they just have cereal,oatmeal bagels, and muffins. We went to the pool and at first when I saw the pics I was excited.....but that excitement went away after actually seeing the pool up close and personal. Cold and no towels poolside. The pool was crumbling away as I swam in it. icky! Hot tub looked like hot chocolATE...GROSS! THE T.V REmote only had 2 working buttons. carpet was dirty! If you have small children dont stay here! oh,, then our shower upstairs started leaking and got all my clothes wet! yeah, never staying there again. the only cool thing about this hotel was the train that goes by there.........thats it!

It finally happened to me - I was snowed by doctored up pictures on the internet! Imagine my surprise when I actually pulled into the Ironhorse Inn and saw that it was the sort of place I hadn't stayed since college when I couldn't afford any better! Although the price tag wasn't small either! I should have been clued in when, upon checking in, the poor desk clerks (who were actually rather friendly) were surrounded by irate customers. The second clue came when, while looking for our "suite" we saw a young man trying to break in the window of one of the rooms. My first order of business was to clean the bathroom - add another $7 to my list of costs since I had to purchase cleaning products. The pool was something out of a nightmare, complete with filthy hot tub, surrounded by old band-aids (which were not picked up either day we stayed). You are perhaps asking why we continued to stay - well, I assure you the minute I saw the place, I was on the phone trying to rectify that situation. Unfortunately, the town was booked up for July 4th and we wound up staying both days, much to my dismay. I would not ever, ever go back.

Love the lofts for kids but some rooms had a refrig and other did not. We were told three times the spa would be open and it wasn't. Tour buses with teens made for a noisy stay! Carpets were Scary!!

The Hotel is not to bad. The price is a little high considering the room was a bit run down, definitley in need of some upkeep. The rooms facing the train tracks had a beautiful view, I especially liked the loft. I would recommend reserving one of those rooms. Again the hotel was a little run down, but the swimming pool was clean and the lounge was nice and so were the people. I would stay there again.