Warwick Denver Hotel, Denver

This was advertised as a 4-star hotel to me. The inside is nice and the rooms comfortable. With the exception of the valet bringing me the wrong vehicle (she later showed me two cars had the same id number) I have no complaints about the staff. However, the ad for the hotel suggested there would be chocolates waiting on the bed in the evening next to a terry-cloth rob and slippers. No. Your parking options are valet, a garage next door that you pay each time you leave or metered spaces on the street. With the exception of the attached restaurant there is no where to eat that one would walk to. The "downtown" location is blocks from the downtown I where everything is. You could walk to things but I wouldn't recommend it. I am not certain where the transit stops were but do not believe they are out front. Finally, the room didn't offer much more than some 3-star places I stay at. Of course I did have the cheaper room with the view to the east (more run down portion of town) versus the Rocky Mountains. And no free breakfast in the morning. This hotel was not bad but I did leavee thinking I could have saved money and gotten more having stayed at some chain 3-star hotel instead. I failed to see the benefit of staying here instead.

It is so lovely the manger perfect everything was so good people who say it is bad you stink!

I disliked the inattentive front desk staff. Monica was no assistance to my wife and I and we were in shock with her attitude. We complained and have yet to hear from management.

I could go on and on about my recent experience with the Warwick. My husband and I have stayed their several times in the past and had wonderful experiences. This last time was SO bad, WE WILL NEVER BE BACK!! They were/are remodeling (which is great), but we were never informed of that and certain ameneties were unavailble due to that fact. But, we were understanding. Cleaning service needs improvement. The management was beyond unprofessional in taking care of issues. Most of the time, there was supposedly no one "in" to help us. I didn't metion anything. If nothing goes wrong with your visit, it should be a pleasant experience. But, I have never gone through ANYTHING like this at ANY hotel EVER. If you go, best of luck to you!

I saw that guy that people have described in the reviews, the Manager guy. What a DORK! His pants were all high-water and his shirt was all wrinkled up. I saw him and could not help but laugh, remembering the reviews that i had read! I just had to confirm that this guy really does work at this dumpy hotel!!"HA-HAHAHA!!!"

Our room was very spacious and clean. Nice view of downtown. The location was very easy to get to. Quite convienent to the 16th Street Mall shuttle - only 2 blocks for walking. Abundance of low cost parking available within 1 block radius instead of valet or hotel parking which was pricey. Town car was available and prompt. Restaurant was cozy - nice for a late night drink. Staff was welcoming and helpful. I would highly recommend this hotel for their accomodations, locations and price!

the room was smokey and dirty. there was mold and wet carpet. had a bandaid and stains on the comforter. there were hairs in the tub. the front desk was rude. the chairs were torn. the bed was bad. the a/c didn't work.

My recent stay at this hotel was not a good experience. There was a leak in the cieling that had made an entire side of the room soaking wet, which they failed to take care of during our stay, blaming the leak on snow melting from the outside balcony. Upon checking out, the manager was less than cordial about the situation and would only concede a $50 discount on the room. The room was very much overpriced for the quality of the hotel, which is not nearly as good as advertised on most hotel-discount websites. It took the staff an hour to deliver 6 glasses that I had asked for when I checked in. They did not deliver a roll away bed I ordered unitl well after 11:00 pm The location is ok, but you will still have to take a cab to get anywhere in the city, especially if the weather stays as it has been recently. Not a good deal by any means.

I booked reservations a month in advance for a stay at the Warwick from Aug. 4-Aug. 6. I was in town for only two days to see a concert. When I arrived they stated that they "oversold" the rooms -- which the desk clerk stated happens frequently because of the marketing department is commission-based and their employees receive their commission even if the hotel is overbooked. The desk clerk told me I needed to find another hotel -- at 2 a.m. on a Thursday morning. After asking to see the manager, they finally agreed to put me up at a Marriott free of charge for the first night. The manager told me my second night would be free with a letter they gave me. The Marriott in Cherry Creek was an extremely nice hotel. To make a long story short, I am now trying to fight the $400 charge the Cherry Creek Marriott has placed on my Visa (despite honoring the letter I gave them from the Front Desk of the Warwick). The next day, the Warwick would not honor the letter they gave me the night before stating my stay would be free, or the rate that I booked on-line at their website. Not only that, the Warwick has charged me for both nights. I didn't even stay the first night at the Warwick, because they sent me to another hotel they claimed they would pay for. As for the location, it's great. However, the rooms are not that nice at all for the price. The "balcony" consisted of decaying, wet and moldy carpet with no deck furniture of any kind. The Randolph Restaurant was very good. This hotel could be very nice, but it's old and needs a lot of renovations. I'm usually not picky about things like this, but somehow my experience made me take a close look at everything at the Warwick. Do yourself a favor and don't book a reservation here. You’re asking for trouble. I must be a lucky person. I've traveled throughout the world and never had a problem like this before. I've been bumped from flights, etc. but never lied to, overcharged and left hanging so blatently. Dan Kuemmel Chicago, IL

We had a beautiful room, but not the one requested. On check in, they failed to reserve the room requested and didn't offer to compensate us for the change. The hotel staff seemed indifferent to our presence. When I go on vacation, I want to feel a little pampered, I wasn't here. I would recommend it as a place more for the business traveler. We're going to Denver again and staying in a different hotel.