On the Fence
The hotel location is great, the views are stunning and the service was helpful. We have been coming back for years, however, we have had the same complaint each time. CARPETS!! They look clean until you look at the bottom of our kids feet!! Filthy, black, and downright discuting. In the past the hotel did what they could to accomidate us, but each year when we return, the carpets are the same. I know what you are thinking........."Then why do you keep coming back?" Well, we are traditionalists and the customer service has been good. We bring flip-flops and "suck-it-up." If the rates were a bit cheaper, I probably wouldn't say anything.