Bear Claw Condominiums, Steamboat Springs

A friend and I stayed at BC Condo on the 5th fl from July 31 - Aug 3. Upon our arrival and check-in we noticed it was really hot up on the 5th fl. We entered our 2 BR Condo and did an internal temp check: 90 degrees. No windows open, no sliding door open. OK so they don't have A/C but we booked the place in advance and they can't open up the place and run fans for a couple of hours? Can't open the windows up on the 5th Fl to help move air in the hallways? We go down to protest and asked to be moved and are told no more 2 BR available but for additional $$ we can get a 2 BR with a den maybe tomorrow. We run the fans for 8-9 hrs and it only drops the temp about 5 degrees. We decided not to move the next day and we ask for one night's refund upon check-out and are denied. Reason? My buddy has stayed there before (they checked the records) and basically should have known better. Huh? I would have thought you would want us to return given he has been a regular customer for several years (and never experienced this problem). Oh, and by the way the construction crew up above us and the landsscaping crew down below starting work at 7:30 AM was an extra noise bonus. Who are these people? We filed complaints with the BBB and local Chamber.

We have been involved with Bear Claw since 1974 and have owned a unit as well as renting. Quite simply, there is no finer condo, anywhere. The location, the amenities, the accommodations and the service are fantastic. As we travel to other areas around the world, we have not found a place that we like better. John and Lolly Clarke

This was the best condo that I have stayed at of all of the other 6 places that I have stayed at. Simply the best ski in-ski out. No need to hike your skis and boots to the slopes. Just walk out and you are a bunny slope away from the Christie lift and the Gondola. The rooms are also great. They were cozy, had a great mountainous theme, and included great appliances such as TVs in every bedroom and great stuff for the kitchen. The furniture is also very comfortable.

We stayed at Bear Claw a few years ago and it has BY FAR the best location in Steamboat. Steamboat has very few true ski-in ski-out accommodations, but Bear Claw is. Right down to the Gondola or Christie lift. The service was great, especially the on-demand shuttle. The unit we stayed in was a little out-dated, but we have seen others and most are remodeled. You do pay for that great location.

The people were really nice and you could walk right out of the door and be on the mountain. The rooms were really nice and well kept up.