Four Points by Sheraton Bakersfield, Bakersfield

Staying here on a monthly basis for approx 2 yrs on business. Had a trip & fall on premises- no mgr on site at the time. Mgr to call me back and to date have not been able to speak w/ one. Haven't returned since.

I was here for business so stayed one night; the hotel was arranged by those who had me here. The hotel shuttle picked me up at the airport with great service. I had a choice of staying on the ground or 2nd floor; picked the first floor since there is no elevator to the 2nd, although the staff graciously said they would have carried my bag up. My room was in the 4th buidling, easy to get to past the pool, and with a nice, but secluded patio with table and chairs. All buildings are secured so you need your room key to get in. The room is large and very clean at my stay. The bed was very comfortable, the bathroom with a large sink area, great shower, and everything very accessible. The day I got in I was too late for lunch room service as their was shorter hours on the weekend. However the front desk staff pointed the way for me to walk less than 2 blocks where I had great Thai food. I did choose to order room service for dinner rather than going to the restaraunt, and the food was excellent, hot, and delivered within a half hour. When I was done and ready to go back to the airport, the shuttle was immediate. Everyone in this hotel: shuttle driver, front desk staff, housekeeping, and room service, were very friendly and put service first; they were extraordinary.

Just stayed one night at the Four Points in Bakersfield and it was just okay. The property is an old style motel and is reminiscent of a regular roadside motel. The hotel is located right in the middle of a business park and away from the interstate (where most of the hotels and motels in Bakersfield are located). There is plenty of free, uncovered parking. The hotel is fine, with exterior 2 story buildings making up the complex. Some rooms have exterior open patios off the back. The grounds are well-kept and the landscaping is mature. The rooms have obviously been renovated, as the tell-tale popcorn ceilings and ancient smoke detectors will tell you. The furniture, with the exception of the bed, was really old and worn. The carpet was new, as was the bedding, so that was nice. The room felt sort of clean - maybe a 3 out of 5. I didn't get the "dirty heebie jeebies," but it didn't feel or look super spotless, either. The bathroom is stark white, and the shower head was great - awesome water pressure! The bed was really comfortable, and the a/c unit worked great. The flat screen t.v. was nice, as was the ergonomic work chair. The hotel also provides free internet access in all guest rooms, which is a real savings if you travel for business. There are several fast food restaurants close-by, and the property was really quiet since it is away from the interstate. I think this is an okay place to stay if you pay less than $50 a night.

I had such a great stay! I wish I would have added an extra night! The bar was fantastic, the bar tender was so sweet! Our room was huge, confortable bed, nice tv, great view! ROOM SERVICE WAS EXCELLENT! Coffee in the morning was good! Wish I would have brought my swim suite! GREAT place to stay and at the price I paid! WOW!!!

I booked the hotel as a stop over on the way from San Diego to San Francisco. Front desk managed to mix up several reservation and called us at almost 1 am to say that we need to move. We had to go to the front desk to figured it out. We were never offered any apologies. The hotel itself is pretty clean but looks like it caters to various big events. They had a wedding, a reunion and sports team there at the same time. The rooms are clean but cheaply remodelled. Basically it was a disaster.

Recently stayed 2 nights while attending a family reunion in the area. The hotel is easy to find and in a nice location, close to shopping, movie theaters and walking/jogging trails. Rooms are clean and staff are very friendly, however follow through on customer requests slow. On a weekend with very few people at the pool, there were no towels available. I needed to go to the front desk to request towels which took over 1/2 hr to bring towels out to the pool area. I had problems with the AC in the room and although response from the staff was quick, the AC did not function on auto mode and I needed to turn on the fan to cool the room which never got down below 80 degrees. If I hadn't received a great price from hotwire.com, I would have said the published rate of $84 is not worth it.