Terrible!!! Just terrible!
Took the recommendation from "Global Traveler" by Francis. The Sheraton has been remodeled. We signed up for the "Romance Package". "What?" was the response from the front desk. We had to explain to the front desk manager what it entailed. Club level was a flat out lie. Website states free alcholic drinks in the club lounge(not often found in the US). We arrived to find a price list. When we brought it to their attention they removed the drinks!! The club room was not finished it was in a make shift hotel room.
Shula's Steak house was closed, for 3 days. When I requested to speak the the General manager via his voice mail, he had a lesser manager call, he was too busy.
We changed our travel plans to spend one night here, before our trip to asia. What a bad hotel!
Room was filthy. Sevice was awful. Staff were incompetent. Management most likely the problem.
Global Traveler recommendation. Did he really stay here?
Stay next door at the Radisson, no experience there, but the Sheraton is that bad!!!
Their website still offer free drinks for the club lounge. Good luck!