Clarion Hotel Anaheim Resort, Anaheim

This place looks good online. The location to the convention center and Disneyland is great. The rooms are rotten and checkin was full of hassles. We moved to Desert Palms after one night. This place is also used by bus tours so there are always large crowds of people in lobby, which is sort of small to be handling such groups. Only 2 of their 3 elevators were working while we were there and STAFF MONOPOLIZES ONE OF THE GUEST ELEVATORS IN THE MORNING!!! Staff supervisor stands in the elevator and turns the car "on" and "off" so he could go out and get laundry carts. The room wasn't clean-- there were spatters on the bathroom wall and one of our towels had a bad stain that wasn't merely discoloration... looked like gum? The bed sheets looked like they had been put on crosswise instead of lengthwise. Phone didn't work and then we found out we had even been charged for phone usage!!! Took several weeks for me to get that removed from my office credit card. And when you check in you have to tell them specifically NO CABLE or they automatically charge that too.

The bathroom was dirty & gross. The sink was full of cracks and the walls in the bathroom were full of splatter stains. The faucet leaked onto the counter everytime it was turned on. And this was the room they moved us to after we complained about the smell in the first room - per the front desk the sewer backed up in the 1st room causing an awful smell everytime the bathroom faucet was turned on. The hotel is in need of a major renovation. Basically, it's a dump.

One of best hotel experiences so far. I spent a couple a nights there with some friends and we had a great time. The service and amenities are impressive. This place also has the most comfortable beds EVER! I love staying here and will return anytime we are in Anaheim and need to stay over night.

This hotel is a good find, at a very good price. Very clean. Very friendly staff. Very well maintained. Thanks for a good nights sleep! We will be back again!

I would like to bring to the management's attention how impressed I am with your excellent staff. They are so friendly and nothing is too much trouble. Thanks for everything and keep up the good work!!!

After reserving a vacation package online I decided to go with a hotel with a close proximity to Disneyland. The package contained three nights at Clarion Hotel as well as three free hot breakfast. The main reason for our trip was family time, so internet connection was not even an issue, we needed to disconnect from our busy lives and connect with our two young children 4 & 7. If you must use a computer they do have a computer for use by the service desk. We had a wonderful stay and staff was great especially the Mexican waiter at the restaurant he was very courteous and friendly. The room was a good size and clean, it is a bit outdated but I don't care much about looks as long as it's safe and clean. I loved the fact that it had a refrigerator for snacks, kids need something to munch on between meals. The transit/shuttle picked us up at the entrance of the hotel and took us to Disneyland and back (passes are $10 for adults for a three day use and for children they are only $1 daily, Shuttle passes by every 20 min.). Our car was parked the whole week we were there. The only down turn was that our room wasn't ready til 4:00pm but we went ahead and left to Disneyland while we waited. Most important we enjoyed every minute of it cant wait to go back!!! =)

This was my annual trip to Disneyland with my wife and son (age 3 at time of review). Last year we stayed at the Holiday Inn Suites near Downtown Disney, which was great. Only drawback with that hotel was the not-so-close proximity to Disneyland and the loud fireworks at night, but we otherwise loved it. The Clarion was our choice via a Priceline bid, and everything looked OK on the surface. After reading some of the terrible reviews, I was expecting a place that would make Norman Bates look like J.W. Marriott. But here's the bottom line, you get an acceptable (not luxurious or modern) room for about $30-40 less per night than most other hotels in a resort/convention area. The bed was not that firm but OK. The internet access was a joke. Plugging in the network cable gave you nothing and the wireless access was incredibly slow. So I went to the Starbucks at the hotel across the street instead. The front desk people were nice, but the only problem was with buying shuttle passes. Their machine didn't work, so one lady at the front desk told us to go to the Marriott "across the street." Problem there was that it was next door and not across the street. This would have been a not-so-bad experience overall had it not been for breakfast in the cafe. We were there on a Monday morning with only a few other groups in there, and the wait was so long, we were ready to leave when our food showed up. The pancakes were cold, the ham was fresh out of the microwave and the bacon was like eating burnt cardboard. The verdict? It's a hotel in need of both a facelift and an improvement in service. Problem is that if they decide to refurbish the place, the rates will go up. Again, not an awful experience or one that ruined my vacation, but I guarantee that we will not be staying at the Clarion again. Caveat emptor, indeed.

We recently just stayed at this hotel for a mini vacation. The location was perfect but hotel was not!! The front desk said we didn't have a room reserved here and after 15 min finally found our name. The shower was so gross they do not wash the curtains. BEWARE! And the $12 a day parking fee is ridiculous, why should YOUR hotel guest pay for parking. I would not reccommend to anyone including families with children.

I'm fussy about hotels, but I really did like this one for the value. Booked through Alaska, so our parking was comped. I really had no need to deal with the front desk, so have no opinion about them other than check out was speedy. We had a mini suite on the 8th floor that overlooked the fountain, and it was really nice. The view and the sunset were peaceful, and it was a great place to see the Fireworks when you weren't actually at Disney. Clean, comfortable, and the kids were happy.

I arrieved at 11:00a.m. and there is a group of 200 or more outside in front of the hotel with suitcases and in the lobby there was about 5 families waiting. All were having to wait until 4:00p.m. to get their reserved rooms. I stated my check-in proscess Tuesday thinking that my room would be ready for myself and 7 year old and 2 year old boys. I come back about 4:30p.m. and find out that my Mini-suite I booked 4 wks prior and confirmed 2wks prior, was not ready at 4:30p.m when I came back from Disneyland to finish my chechk-in and get my key. They gave me a double bed room. I was not happy. Because I booked through Disney, Clarion told me I had to address the problem to Disney Travel. On Wednesday, Clarion, Finally gives me my Mini-Suite, I had to pack all of my stuff again after I had unpack tuesday. So Wednesday,Clarion moves me to my Mini-suite. Being that I was leaving Thursday. Which ment I had to pack again and check out Thursday, 11:00a.m. I ask to speak to the Manager before I left and the clerk behind the desk calls him and Informs me that the Manager said "He's to busy to talk to me and give her a Free Breakfast. I DO NOT RECOMMED THIS HOTEL AT ALL. SERVICE WAS WORSE THEN AWFUL. Although the housekeeping staff was very attentive to me needing a crib and extra pillows and extra towels.