No expense was made
By A Yahoo! Contributor, 8/4/06
After reading some reviews about this place, it seemed like a great choice for our family vacation. The service was great when I called them, and our room was ready for an early check in. The good news ended there.
We specifically requested a room without a balcony, as we have small children, and I think that was our downfall. Our room was DARK, the curtains didn't pull aside without feeling like you were going to break them. The "city" view was a parking lot (I wasn't expecting much more, but it just added to the experience). The much needed air-conditioner was a portable unit that was LOUD--although it came in handy to drown out the hall noise. There was no refrigerator in the room--apparently you have to order one--and although we requested one the first day, none came available for our entire 4-day stay. This was quite inconvenient as we were traveling with small children. The bathroom sink AND shower both leaked and when you showered, the diverter didn't work well, so most of the water came out the faucet instead of the shower head. The bed itself was comfortable, but the bedding was as small and thin as possible to cover the mattress. Only one elevator was in service, and we were never sure it would take us where we wanted to go. I'm sorry to say I could go on and on. We determined that they must be saving all their money for a full remodel, because this place is not being kept up (at least our room).
I would like to say again, though, that the service here was good despite the run-down accomodations. The staff was polite and our room was always cleaned nicely by the time we came back for the day. I really wanted to like this hotel, as we visit this area several times a year, and the price was definitely right.