The Hills Hotel, an Ascend Collection hotel, Laguna Hills

At just about 100 dollars a night I don't think there is anything else you can ask for. They make accomodations for pets, have a conveniently located pool and workout room, the rooms are spacious with plenty of room to set aside luggage and still be able to stretch out comfortably. Televisions have all the necessary channels for sports fans so they won't miss their favorite college or pro football teams on Saturdays and Sundays, in addition to carrying TNT and TBS (Pro basketball and Baseball playoffs). The Hills Hotel is also located in an ideal spot; as it is within walking distance of convenience stores, restaurants and gas stations (for all the things you forgot to pack). The workers are extremely polite and courteous, the atmosphere is welcoming and accomodations for the disabled and infants are simply a phone call away. If you just want to be left alone or rest during your stay it's easy to find peace and quiet. However; for those that are more outgoing theres a nice lounge/bar and restaurant where social activity is much more prevalent. If your on somewhat of a budget or just looking for a great place to recharge while your not doing activities The Hills Hotel can meet your needs.

This hotel was formerly The holiday Inn. We were surprise to see that the hotel name was changed to The Hills Hotel. I was surprise to see that the service is very good and they upgrade the rooms and having a great rate of 99 which is very affordable. I will be back for sure

This review is based only on their customer service, not a hotel stay. The Hills Hotel of Laguna Niguel, formally the Holiday Inn until about a month ago. When it was the Holiday Inn, it was a great South Orange County meeting place for professional networking groups and 1 to 1 business meetings in their welcoming lobby. I had enjoyed many prospect meetings there over the past few years and always referred other organizations to take advantage of their meeting areas that were available. With my family being from NY and me living close by, this would be the hotel stay of choice in the past. I can honestly say now that not only did the name and the owner change, but much more as well. I am a member of a large business networking group that used to meet at the former Holiday Inn and scheduled a meeting with someone from my group this morning at the new Hills Hotel. Meeting time was 9:00am and upon arrival I noticed the parking lot had only 12 cars in it with mine being one of them. I felt compassion for the new owner because it's the week before Christmas and the hotel is empty. I parked and came inside to find myself eye contact with the 2 people working front desk, but without a hello. I then sat in the large 20' by 20' lobby and waited for the other party in my meeting. She arrived and we sat together and began our meeting. About 10 minutes into us having a quite conversation in an empty hotel, a gentleman approached us and spoke his first words saying "are you guests" I said no and he went on to say that he was the owner and the lobby was for guests only. He continued to say that if we wanted to go to the restaurant and buy something, then we could stay. We packed up and went across the street to Starbucks. Sad to see an owner that would rather have an empty lobby for guests that he doesn't have rather than 2 local professional business owners in his lobby.

We stayed here because of an emergency so we had several different rooms. Most of the rooms were clean, the staff was very friendly and accomodating. One room, however, was a non smoking room that for some reason was located right above the outdoor smoking area. We had smoke coming in all night and my 4 yr old son was having trouble breathing. It was easy to switch rooms. One room had rust in the bathtub, not appealing when you have small children, another room the bathtub did not drain. One of our room changes the room was not ready yet-we were accomodated with a free breakfast while we waited.