Ramada Limited Discovery Park, Sacramento

We were shocked to land here after staying at a nice Ramada in Oregon. This place was very run down. I would like to give the cleanliness, location and value no stars at all. The outside smells like trash when you come into the main courtyard. We were on the highway side upstairs and had to walk down this very creepy narrow and poorly lit closed-in musty outdoor hallway that smelled like urine. The room smelled, and the air conditioner was loud as was the bathroom light fan. We didn't sleep most of the two nights we were there. Most of the 5 restaurants that were within walking distance have closed - there was only one open and it was overpriced. If you do try to walk anywhere, beware of the very agressive panhandlers. We encountered several on our short walk downtown, and I must say we were discouraged by the hotel staff to walk anywhere at the front desk. (We were actually told by one of them to act "stupid" and jump on a local shuttle to take us downtown.) Not an attractive or safe place to stay, and although I don't like to slam anyone, I think this has to be said. I would not recommend, and especially if you are a female traveling alone - stay somewhere else.

When we checked in, the toilet didn't flush. It took them one hour to fix it and they made a mess of the room. They cleaned up the bathroom that overflowed with toilet water with clean bath towels.......I'd never want to use those again. There were never enough towels in the room for 3 of us. When we checked in there were no towels in the room at all and they'd only bring us one at a time when we asked for them. The linens were old and dingy......very worn. The continental breakfast was missing many items and everyone had to ask for nevessary things like, napkins, coffee to be made, waffle syrup, coffee cups, etc. The juices were warm. Everyone there was complaining it. When we went in to check out, we had to wait for 10 minutes for someone to arrive.........they reservation desk was completely void of any Ramada Inn personnel. At 10:00 a.m. there was no manager on duty to discuss this with. There were no comment cards to be found in the room or in the main office. The people at the desk couldn't even find them.....even after searching through the office and papers all over the counter. All she could do was to give us his name....Bobby Patel.....and that she'd tell him whenever he would arrive. It was a disaster!! We will NEVER stay here again. Others that we spoke with, said the very same thing. We've stayed at Ramada Inns before and never had this kind of experience. There were other deficiencies, but I won't go into them now. I really believe that I should be compenstated for my stay here. I didn't pay almost $100.00 for this kind of service. I'd appreciate a contact from someone fron Ramada Inn Customer Service ASAP to discuss these issues and others that I have not mentioned. Thanks....Mr. RFC in San Diego, California.

Stayed here for three weeknights. Room was clean and comfortable. Staff was friendly and efficient. Well worth the extra few $ over some cheaper motels nearby. Continental breakfast was adequate at best, but the 24hr coffee shop in the same parking lot was a big plus. Good location for visiting Capital. Would definitely stay there again.

Beds were a just little hard but the breakfast (waffle bar) and the outstanding service well made up for it! I would come back again.

A great hotel, there is a person on the grounds even late night in case of problems. The rooms are clean and clerks do a great job, I will stay there again

You might as well stay at the Motel 6. Room didn't get cleaned until after 4pm (and I had to request them to do it at that time) - pool was dirty, and the location is bad. Rooms were old and smelly. There were always police cars summoned to the parking lot. Definately not a good place to stay.