Carousel Motel, Santa Cruz

I was very disappointed with are last stay, Ck-In is 3, we did not get are room tell after 4, not happy. Also no circulating air, they give you a little white fan and hope its not hot. Service at front desk very rude, and internet did not work, tried to explain to front desk and all they said was look in the book for directions. We have stayed at this hotel for last 15 years I was very dissappointed with everything, also they turned off the water for a period of time and did not warn guests.

The Carousel Motel is very beautiful for a motel. Usually you would think as a motel as moldy,crummy, and scummy, but, the Carousel Motel is very clean and neat. Also, the location is very nice because it is so close to the boardwalk/beach. The motel service is nice and the food there is very good. It's very family friendly and the rooms have lots of space to put your stuff in. The view is of the boardwalk at night is very beautiful, and overall I think its just a plain out beautiful,but yet historic motel and I recommend it to everyone.

This hotel is just a little too close to the Fun and Games. I think that the shops and laundromat next door, practically, ruin its exclusiveness.

We love staying at the Carousel Motel. When we decide to stay for the night or longer, we always pick the Carousel Motel. It's right across the street from the Boardwalk. There are balconies so you can sit out and enjoy the lights from the rides on the Boardwalk. Everything from the service to the rooms themselves are lovely. We enjoy the Carousel Motel very much. It's the only place for our family. Continentaly Breakfast, yum!

We took our family to Santa Cruz last year July 2008 the kids had the best time. The hotel is just ok, but how convient the location of the hotel is. Directly across the street is the Beach Boardwalk, we stayed 2 nights and the kids wanted to stay longer, but the hotel was booked, next year we will be staying at least 4 days.....We would recommend it to others. The hotel is worth the money, because of the location, it also has package deals.

From the start of reservations to the stay it was a nightmare. The only good thing is it is across from the boardwalk. They messed up our reservation and my grown son had to sleep on the floor with no apologies. The place was filthy and bums and gangmembers walk around your room all night. The first night we had a bum climb to the 3rd floor trying to get to some booze using peoples patios to hop on. We had one sit outside our patio that screamed and flipped everyone off. The pizza guy was delivering pizza and turned to hand an order over and another bum ran by and took the pizza sitting on top of the car and kept running. The bathroom lock didnt work, the room was filthy. We reserved a double queen and when we got there we ended up with a tiny handicapped room with one roll away and a queen bed. It was a nightmare. Would not recommend to anyone with children.

I stopped by the Carousel Motel Approx. 1-2 years ago while we were vacationing in Santa Cruz..at the time my thoughts where,that the outside halls smelled of "musky,mold"...well this trip I decided to book because of the location and I was so impressed by the changes..My room was remodeled and was quite cute and extremely clean..the outside halls were newly tiled and mopped daily.(no moldy smells,at the least) The Breakfast was nice juice,coffee,bagels,muffins, and fruit. The location is just a few steps across from the boardwalk. The staff was very friendly and helpful. The price was very reasonable. We will be staying there again when we visit Santa Cruz.

The location is perfect. It is quicker to go to your room to use the restroom. Also, after swimming at the beach you can quickly go to your room to shower and change. There is no air conditioning. However, the staff is very helpful and friendly and brought us a fan. I would like to add that ALL of the staff treated us with outstanding customer service. The rooms are clean and the beds are comfortable. Nothing fancy, but clean. There are microwaves and frig's too. There is one parking space per room which is fine, you should get two rooms at this cheap rate if you have two carloads of people. I would definatley stay here again!!

First of all, the location is perfect. It is better/easier and closer at times to just go to your room to use the restroom. When we were at the beach and got wet and sandy, it was great to be right there to shower and change. The room was a typical motel, but clean. There is no air conditioning, however the clerk brought us up a fan. I also wish to add that ALL of the clerks gave us OUTSTANDING customer service. Better than I have recieved at five star hotels. I highly recommend this motel. The beds were comfortable as well.

Across the street from Santa Cruz beach boardwalk. Old motel.Breakfast was satifactory. Clean room. No air conditioning.Very nice staff. Quick service. Heard little noise at night. Paid parking across the street for the next day and meter parking with change machines nearby. Grocery or liquer store next door.Paid $205.00 including tax and 2 unlimited wrist bands for one night in July. No Western Inn but will keep coming back for that location near the beach. Didnt care for the food at the boardwalk. Terrible. Eat somewhere else but the boardwalk. Last day we went to a Mexican Restaraunt around the corner from the Inn. Tasted fresher and better than the other food.