Quality Inn and Suites Thousand Oaks, Thousand Oaks

Here's what's right about the place: the rooms are nice in terms of amenities (fridge and microwave, along with comfortable bed), the location is great, and the free breakfast fairly good. The staff was also pretty good. The severe problem was this: whatever cleaning agent they use in the rooms left such a strong "perfume" odor that my wife was rendered physically ill. I literally had to drive her back home to Redondo Beach (an ~80 mi. round trip) and come back since we couldn't get a refund for the room. This meant that she couldn't participate in the second day of activities at the Scandinavian Festival at Cal Lutheran, which was disappointing. Sure, my wife is sensitive, but even I had noticeable problems after spending the night. I woke up with significant congestion and it took almost two hours after checkout (and being outdoors) for the tightness in my bronchial tubes to go away and allow me to breathe normally. I shudder to think about what would happen to someone with asthma... Seriously, if _I_ notice it (big, dumb brute that I am), then you are really doing something wrong. Everything else about the place was fine, even exceptional. But with a room that is rendered literally uninhabitable by noxious chemicals, it kinda ruins the experience. They seriously need to lay off the cleaning agents (or whatever) - it is genuinely a health hazard. There is really no excuse for it, either - unless, of course, you have a serial killer leaving dead prostitutes under matresses and have to cover the smell of decomp. Otherwise, there is no reason to spray 20 gallons (or whatever) of this sh-t in the rooms. Way, way over the top. So, if you have asthma or a senstivity to strong perfumes stay away from here. If that kind of thing doesn't bother you, then it might be all right to stay. Needless to say, we'll not stay here again, nor likely in this chain assuming this is a coporate policy.

My Wife and I stayed here for a week while visiting family. What a surprise! The room was very nice. Clean, fresh, and comfortable. The recent renovations were very well done. Everything looks new inside and out. The grounds were well kept. The courtyard area was very relaxing. The continental breakfast was something to look forward to each day. The staff was very friendly and helpful. The location is perfect, convenient to shops and restaurants but not right on the busy street. We would stay there again without hesitation and recommend this place to anyone.

Service was wonderful. I was greeted by a friendly and helpful person. Beds were clean and comfortable, however the bathroom area was disgusting. There was dirt that could be clearly seen and hairs on the sink area, in the shower and on the toilet! I didn't expect the Ritz, but I did expect it to be clean.

I like the location very much. It's walking distance to the mall, the moviehouse, restaurants, the bank, the post office, even Whole Foods Market. They've just become Quality Inn so they've repainted the walls and updated the furnishings. They didn't have a hairdyer initially but gave me one upon request. On my last day, they've put a coffeemaker (as part of the change to Quality Inn, I suppose). The microwave and small fridge were already in the room. They have daily maid service so the sheets and towels were always fresh. They have wireless internet too. Great deal for $75/night (before taxes)!

Great Hotel. Please do not read older reviewes and stay away from this place. Actually they have remodelled and the place looks really nice now. The rooms are good. The bathrooms have granite flooring and walls. I beleive the management has changed recently and the front desk staff were very courteous. It was about 7:00PM and I was tired and looking for some coffee. The dining room did not have anything left. So I asked him if they have any tea bags instead so that I can make myself a tea atleast. The guy went in and brewed a fresh coffee just for me in few minutes. Overall , the stay was pleasant and I would go back again.

I was staying here for about 3 months while working in calabasas. The hotel was remodled and looks nice. The front desk loved listening to my stories and I would talk to them for 1 hour per day. I am working in a factory now on an assembly line in ventura and I am missing this place.

This place is absolutely awful. I have stayed there plenty of times and they will not give me a big discount and the front desk clerk and I almost got into a fight on more than one occasion. Stay away from this place if you are a big drinker.

This was the best hotel experience I have ever had. The rooms were brand new and the Staff was very helpful. Shirlie made the stay great. They are currently remodeling and it looks great. Nicolas was very helpful in maintaining the room. This is one of the Greatest hotels I have seen in a while. Worth the $.

The first room we were taken to had an overwhelming smoke smell. We were given a new room, and after we went to bed we realized the bedspread smelled horribly of BO. When we complained, the manager yelled at us and told us to leave saying that we were just trying to get a free night! VERY RUDE STAFF, AND VERY GROSS MOTEL!

I've stayed at cheap hotels this by far as been the worse. Two lamps with broken switches, no batteries in my TV remote. Room smelled like smoke. The receptionist was not pleasant. It took me two weeks to get a hold of the manager to request my money and he refuses to give me any money back. He said he would give me 25% off my next stay.. I told him I wouldn't give him another dime.