Best Western Monterey Park Inn, Monterey Park

We've stayed here 6 times and every time it was very clean, and the staff very polite. This is our home away from home

it's cheap and comfortable. they cleaned my room everyday. there's a lot of chinese stores and restaurant near the motel. i enjoyed the spa. breakfast was good too. and staff are very friendly and helpful.

We always stayed here because of the location. It is near where we wanted to be and has lots of chinese stores and restaurants. But this 4th of July weekend we stayed there was the worst experience. I'm not sure if its under new management or what, but there was a new guy at the counter. During the complimentary breakfast, the toaster didn't even work and there were no signs or anything. So there I was trying to toast, pushing down the lever and then the maid said it wasn't working... well fix it or get a new one. Then when I tried to use the waffle thing, it was taking an awfully long time. I had used it before so I knew how it worked. So I was waiting for the "beep" and it never did... so I went to check on it and of course it was burnt hard. So after that I had enough and left. Then when I called the front desk for some extra towels, they expected me to go over there and get it myself. What kind of service is that???

Good motel! The room is clean. Many supermarkets and Chinese restaurants neighbor to the motel. Free wireless internet is provided. The free breakfast is also good. The location is near the interchange of I-10 freeway and it's very very convenient for people who rent a car in LA.

Not a horrible place, but not exactly comfortable either. I'm assuming that most people go here just because of the Best Western name (that's why I did). It really doesn't mean much in the case of this particular hotel. Sure, it's cheap, but that's almost the only thing it has going for it. You get what you pay for. There are other places in Monterey Park that are much more comfortable and cost just a few dollars more.

This BW hotel is next to highway I-10, Chinese restaurants and stores. Complimentary coffee and juice were available when I checked in. Check-in took about 30 minutes because of computer problems or the desk clerk did not know what to do (he had to call someone for assistance). I did not like the desk clerk photocopying my driver's license and he did not explain the privacy policy. The BW hotel is old and there was construction work in the parking lot but my room was clean and quiet. The complimentary continental breakfast was simple and also had hard boiled eggs. I found it unusual about signs posted in english and Chinese reminding guests about their manners, such as not taking away the complimentary food and beverages. Check out was faster but my statement did not show my correct address and the desk clerk refused to change it.

The only complaint would be a very poor breakfast. Other than That..ok.