Great Staff! Great Hotel!
By A Yahoo! Contributor, 12/12/06
I had to stay at this hotel for a week on business. My work had put me up at this hotel. Originally when I checked in, there was a slight mix up with my reservation but the staff did everything they could to correct it. I was blessed to be able to meet almost the whole front desk staff and the general manager, and I never had one problem with any of them. They were the most kind people I have ever met. I'm from California, and after meeting the people here, they define "Southern Hospitality".
The only complaint that I have is that they need more variety when it comes to the room service menu, but other then that the food was great. I can't wait until my job send me out to Birmingham again.