Regina Hotel Baglioni Rome, Rome

We were surprsied by some of the negative comments we had read about the service/staff. The hotel was very nice (4-5 Star) and the staff treated us like royalty for the five days we were there. We got a fantastic full service breakfast buffet with our room package, but make sure you get it in your room package (quite expensive). We would definitely recommend this hotel to other travelers.

The hotel was a wonderful experience. Staff very attentive. Highly recommended.

The staff were very attentive , location excellent ,could not have had a nicer stay. Rooms were very clean and spacey. Was concerned about other reviews ...unfounded on my stay.

We liked the entrance and the bar with a kind, elderly gentlemen that was wonderful. However, the other staff specifically the concierges were awful. The sent us to the worst restaurants that were typical tourist traps so that they could make a comission (or so we thought). When we asked to be sent to the top five restaurants in rome they told us they were full and recommended one of the local tourist traps. So I did my own bookings and miracleously the restaurants were able to accomodate us. Make sure you do not go to Ristorante Tuscana which they typically refer you to because its around the corner and we think they get a cut of the commission.The rooms are clean but the bathroom smells and it is not up to date with typical five star accomodations. The staff was not helpful with reservations, or booking passes, tickets etc. Actually, they knew less about Rome than we did! Don't expect a pool, spa or any extra ammenities. Good location. Best Wishes,

the hotel catered to your every desire. the room service was wonderful.