Will probably be a 3 star next time
We enjoyed the beautiful city of Florence, where we stayed 2 nights a this hotel. Overall experience fine, but note this: Cleaning was not super, had dust-balls under tables and the bathroom was not cleaned very well. Not possible for the hotel to come up with a shaving kit, which normally is no problem for a 4 star hotel. We had to ask 3 times before getting an answer. If needed: Internetconnections is in one small room with 2 PC´s , cost 10 eur! (for up to 2 hours)
Will defintely come back to Florence, but will chose another hotel.