Doubletree by Hilton San Juan, San Juan

After a long day of sight seeing it was nice to come home to a very clean rooms with good parking.

Stayed twice at this hotel. Second time very disaapointing, but with the initiative and help of Duty Manager Miguel, issues with the garden view room amicably resolved. Will stay again, but only because of the industrious manner in which complaint was dealt with.

The hotel is very conveniently located to everything. Public transportation is right outside the hotel door and very inexpensive! Restaurants and the beach are within easy walking distance. The staff was very friendly and helpful. Their suggestions for dining, etc. were always helpful. There is construction going on currently next door, but there was never any noice that we noticed. We thoroughly enjoyed out time in San Juan, and the Hotel Pierre was a good place to stay.

I found this hotel and it had great reviews on tripadvisor.com (ranked best hotel in San Juan). All the reviews were right. This was a great hotel and my girlfriend and I were happy that we picked this rather than staying in Old San Juan. Hotel was super nice. Location was good. It was close to the beach and two bus stops.

This Hotel was very attractive on the inside although the first night the sheets were not clean. I reminded the maids every day I can't sleep on dirty sheets. There is contruction next door so if you're looking for peace and quiet look for another hotel. The banging begins around 6a. I thought my girlfriend in the adjoining room was having a much better time then I until she came over to say there was construction next door. The beach is about 3 blocks away and the staff was helpful. Good food is all around this Hotel. I'd recommend it, bring your ear plugs and check your sheets.

The hotel was clean with friendly staff. The beach was about four blocks away but I did not come for the beach. This was a pre-cruise stay and made a long day of flying come to a nice end. The room was everything that we needed and cool. A store is across the street for cokes and snacks, if needed. The hotel was up-to-date and everyone very helpful. We would stay again.

This hotel is perfect for the business traveler. It's by the highway, minutes from Old San Juan, Shopping, casinos, beaches and courthouses. The concept at the Pierre is great. I was told that by this time next year, the whole property will be renovated to 5 star quality. Right now, the service is good and the evening employees are ver well informed on happenings and restaurants. They make reservations for you even though the phones are ringing and they are checking in other guests. The rooms are a bit tired but they are inthe process of changing up everything. I would definitely return.

It was a nice hotel... The paying for parking is a crock but other than that it was ok. Nice pool...

I liked the location. Contrary to others comments this is a great hotel for the money.The staff has the best customer service i have had in a while. They give you warm cookies when you check in.The room is very stylish and has nice decor and also a flat screen tv with plug ins for dvd player. The Room has a pull down bed so with both beds being used you can sleep four no prob. The elevator was working properly and no long waits. The hotel is across the street from an 24hr grocery store with an atm. Also you are not far from the museum one and a half blocks. The pool fitness room and business center were always clean.I did not check out the restarant it seemed expensive. The lobby is very stlyish and never congested. Now for the things i did not like. There is no free parking the Shower is very nice looking but it is not very good at keeping the water in. It leaked onto the bathroom Floor. We used our extra dry towels to block the slits in the shower door and it worked ok. Would i suggest this room to another. Yes.. I am the type to rent a car when i travel because i dont like being confined to shedules of tour guides and buses. So having a hotel on the strip is not needed. We went to a lot of places during our trip and it was always cool to come back to our room here. There is no free parking so we parked at the 24hr store across the street and snuck to the room while the guard was not looking so FREE for us.

We were lucky and had one front desk staff member who was very nice and informative. The lobby (as of September 24, 2007) was quite modern in appearance, although the rooms were just adequate, as was the continental breakfast. Two computers were available for checking e-mail and printing boarding passes. The water in the swimming pool was pleasantly warm. There was construction on one wing going on, which wasn't nice, and the Pueblo supermarket across the street mentioned in an earlier review was in the process of being permanently closed (looked like the site was going to be redeveloped). The on-site restaurant seemed expensive, but the hotel is not too far from some simple restaurants. Parking was valet-only, but the young men parking cars were generally friendly. At 3 blocks from Ashford/McLeary (the main oceanfront road), the hotel is convenient to the shopping, banks and restaurants more in the heart of Condado to the west, the Ocean Park area to the east, the museums and clubs along Ponce de Leon several blocks to the sout (across the Route 26 freeway), and the Target Rent-a-Car location (not as nice as a Hertz rental, but probably cheaper). The bus ride from the hotel to San Juan is not too long, and the taxi ride to the airport was about $15. Interestingly, during the week, it seemed like there were several businesspeople staying at the hotel, who were noticeable because they were sitting alone in the breakfast room with their laptops. All-in-all, not that bad of a place.