Great place to stay
As you step in through the huge glass entrance, you're greeted by the bellhop who stands ready to take people's luggage. I was extremely relieved because my family had spent the whole day traveling from Haiti. It was nice to relax on the lounge chairs they had set up.
The customer service at check in was great. I had stayed there previously, and the service is consistent.
Rooms are furnished with plush beds, dressers, office desk, and a lounge area. The beds are nice, and the tv comes with a variety of channels. Being from Fresno,CA and also being bilingual, I was very happy with the selection of channels they had available. Nice selection of Box Office movies, if you want to stay in. I am picky about bathrooms in hotels, but they have very nice and spacious bathrooms, of course, they're not state of the art, but it has all the essentials you're looking for: a toilet, sink, spacious counter, BIG mirror, sink and shower.
They have a wonderful little bakery cafe downstairs, and I love the little treats they have displayed in the window. Price is average of what you would expect from a little cafe.
The complimentary continental breakfast they serve is good. Nothing fancy, just what you expect from a breakfast buffet, but what you really SHOULD check out is if you stay on floors 8 or above, you get a pass at the lounge. This little room is open practically all night, and you get little pastries, cheese and meats, and drinks complimentary. You can eat there and enjoy tv or other people's company, or you can take it to your room. I love making midnight snack runs there, for all the hot chocolate I can get my hands on!
The pool is nice and spacious. Many places to lounge. There is a mini bar there, and also has a fantastic ocean view. Love laying in the sun with a nice cold bottle of Presidente.
Gym is also adequate. Haha, but what fun is it to spend hours at the gym when you're on vacation?
Casino was pretty fun, they had all the slot machines that I like to play. The lounge in the casino is fun to go to. They have this little lounge place, and there's live music, and a bar. Its totally fun to go there and have a cocktail or beer and a cigarette. There's beautiful girls singing in tightly clad costumes and macho guys with dreds or cornrows singing and dancing on stage, then there's a dance floor for anyone who wants to boogie.
Overall, my experience there has been consistent, and wonderful each and every time I go, so I would recommend this place to anyone who visits Santo Domingo.