Sandy Lane, Bridgetown

The physical setting is excellent and basic staff were very friendly. Unfortunately we found a soiled female undergarment in our room and it was dealt with very poorly. They needed to conduct an investigation for 2 days before advising us that it was nearly impossible and they could not figure out how that could happen. We also advised them of a dirty robe with a large stain and teh toilet bowl was dirty, the A/C was broken, lights in the hallways were under repair. I spoke to Guest Relations Manager who was useless as he only takes direction from the GM Mr. Logan. He would not speak with me while at the property and I have emailed and left voicemail but he will not reply. Like a child in the corner. Don't waste your money.

Visited the Sandy Lane for dinner at Bajan Blu last weekend, and was shocked at the rude service, which totally destroyed the beauty of the hotel and location. Two friends and I arrived at the hotel gate around 6:15 for our 7pm reservation, were initially told we were "too early" and could not enter the hotel for an drink before dinner, and then were reluctantly let in. The first hotel staff member we encountered asked "who we were" and if he could "Google" us. I guess they wanted to know if we were famous enough to warrant decent service? Apparently we didn't meet their Google-able criteria, as we were then chased down and escorted to a table in a dark corner of the courtyard. A staff member stood next to our table while we had one drink, clearly making sure we didn't leave our seats. We were hustled to dinner, followed to the bathroom, and then served by a cadre of people who could not answer questions about the menu, brought us warm white wine, and basically disappeared during the meal. Dinner was not great - I liked the Thai Beef Salad but all our main courses were just so-so. When the check came, however, we were immediately surrounded by staffers pulling our chairs out from the table and asking us if we were finished. During our brief, but expensive, visit, no staff member thanked us for coming to the Sandy Lane for dinner, but we were repeatedly asked if we were "enjoying the service." I was trying to be nice to all the staff members who were clearly ordered to treat me poorly, but I won't be nice here. The Sandy Lane delivered the worst service I have ever experienced in any level of hotel, from the least expensive eco lodge in Guatemala to the most expensive hotel in Johannesburg, and it was clearly their intent to make me feel unwelcome and get me out as soon as possible. It worked. I will never go back and I don't think you should visit Sandy Lane either.

I loved the views from my room. I loved the service i received. It is great getaway spot for anyone.I loved my time on the island itself. people working in any area of resort was curtious and nice.

As your chauffeured limousine sweeps smoothly into the driveway, you glimpse, between the lines of mature mahogany trees, a Palladian-style building of cream coral stone shimmering in the sunlight and the sapphire waters of the Caribbean. Sandy Lane is a paradise for honeymooners offering a combination of privacy, numerous vacation activities and first-class service. The Country Club at Sandy Lane is a golfers' paradise. The resort also has plenty of special events for children.

Hotel and Staff are wonderful Great views, wonderful temperature, excellent service. You can play golf, enjoy all sorts of water sports in the Ocean, or lounge by the beautiful pool Service is top notch and the hotel can handle anything you need I was even able to get a Doctor at 1030 pm with 15 minutes notice

First, the hotel is absolutely beautiful and the rooms are stunning. It's clear they dumped a ton of money into this place. Here;s the drawback...the beach! It is not that large and you are within inches of other people. For the price I would have preferred a nicer beach. If you are a beach person I would consider another resort.

We stayed in the villa in November of 2004. Service was impecable, someone was there almost 24-7. We were waited on hand and foot. Dinner reservations, spa treatments, rental car reservations, were all made for us. The chef from the hotel even came to the villa and cooked the fish we caught while deep sea fishing. Definitely worth the money. I would come back in a heart beat.