What a surprise!!
Ok, i was worried after some of the reviews i read about the Turtle Beach hotel, about the food not been up to much, about the slow service, the hotel not been up to the four star rating and it been situated in the slums of Barbados.
I'll start with the hotel itself, i do have high standards and would not rate the whole of the hotel as a four star. The entrance and foyer are fantastic but the rooms could do with a little updating, still clean and very livable. The bathroom clean but basic. The lifts and corridors were being painted when we were there, so the hotel is tidying itself up. The pool areas are clean and well equiped with sun beds, although not much shade around the pool, but plenty on the beach with overhead shade available on most beds. The jacuzzi is a good size but sometimes like a hot bath so be careful if you are slightly burnt. Everywhere is cleaned regular.
I was concerned about the food but i shouldn't have been, with three restaurants to choose from you have a good choice. Asagios is an Italian restaurant, not once did i have a poor meal and the service was fantastic. The Waterfront is by the sea...hence the name, food is not bad in here and usually lunch is served here...one moan...lunch is basically the same each day, but you do have a decent mixture of food. Chelonia is the second main restaurant and serves either a buffet or A la Carte, very nice most of the time but if staffing is limited you may wait a while for your food and receive it cool. You have to book for whatever restaurant you want to eat in. The good thing about this hotel is the alternative food for kids ie chips, pizza, fish fingers etc. You can have room service for breakfast and evening meals which is fantastic if you have kids who want to stay in their room. Breakfast is worth getting up for and is served until 10.30am. You have a choice from full english to cereal of your choice.
One bit of advice i will offer, if you like to sunbathe on the beach, be aware of the sand flies. They will have a field day with you. Move your bed to beside the edge of the sea, this will reduce the bites considerably.
The staff are the best i have come across in a hotel. Maradonna and Tyson walk along the beach with soft drinks or alcoholic if that's what you want. They bring fruit and hand towels that have been frozen, what a relief from the heat. If you want ice cream or an ice lolly just ask they will get it for you, nothing is a bother.
Last but not least is Hyacinth, she works as the hotel's Client Liason manager. She is one of the nicest people i have met, i contacted her before we travelled to ask for a room on the top floor. She got back to me and arranged a room with a fantastic view of the pool and sea. Nothing is too much for her, if you have any issues just ask for her and she will sort it out. Dianne and Sofia will make your stay worth while, they both serve you food and nothing is a bother.
Enough said, go and enjoy, because if i had listened to some of the bad reviews i read about this hotel then i would have wanted to cancel.