Dreams Puerto Vallarta Resort & Spa Unlimited Luxury All-Inclusive, Puerto Vallarta

Dreams PV is not what it pretends to be in the glossy vacation mags. It isn't modern, fresh, or luxurious. It's in a great spot with a private beach about 5 minutes by cab from the town centre, but it looks like a resort that hit its prime 20-30 years ago. People have said 'it's a five star, for Mexico,' but I can't accept that. I'm no stranger to PV, and yes, Dreams was definitely a Mexican resort, complete with inconsistent service, contradictory printed material, badly patched walls, and dubious wiring. Here's the thing. If Dreams is a five star for MX, then by extension one would be sleeping in a tent at a three star, which is silly. I paid about $2000 Canadian (single occupancy) for a week at Dreams. That's about $800 more than I would have paid at the Royal Decameron, which I thoroughly enjoyed on two prior trips. I had to let the taps run for a couple of minutes to get hot water, and hold onto the shower button to get it to work. I had to ask three times to have someone look into why I had no dial tone on the phone. I asked twice to have a bathrobe (not a big deal, but one of the advertised amenities nonetheless). Dreams has two bars in operation during the day, both poolside. They have a big, beautiful lounge that stays closed until 5pm. They have an evening 'sports bar' with a really funky 60's-styled ceiling but an otherwise jumbled decor that most visitors just avoided entirely. My room had a minibar, which came in handy when escaping the heat. If you go, you'll find the bottel opener in the bathroom, attached to the counter. I called for room service one night, but the attendant couldn't tell me what size the personal pizza was so I kind of had to guess at what to order. The food arrived under stainless steel domes, but was luke warm and kind of tossed around by the time it arrived. Aside from location, what this place has going for it is (I was told) a French chef, who has set up an impressive assortment of menus for the four a la carte restaurants compete with fantastic desserts. The food, in general, was excellent and the staff do their best to make the dining experience pleasant. The other big plus is the Dreams Spa, which really had a professional, tranquil atmosphere to it. The massage I received was pricey, but very relaxing and well worth the fee. The private spa hot tub is elevated above the beach and gives one the feeling that you're right on the ocean as you look past the glass enclosure. I noticed the pool rails didn't squeak and groan as I got in, unlike those at the pools below. In my opinion, this is a three star resort desperately trying to be a five star with its great food, expensive spa, and oddly enforced dress codes. I'd go back to the Royal Decameron (now considered a 3 star when it was once a four) before I fork out this kind of cash for Dreams again.

My husband and I recently spent a week at this hotel. The rooms were absolutely horrible. This was the most dilapidated and unkempt room I have ever had the displeasure of staying in. The air conditioning did not work properly. The room was in general disrepair (curtains poorly attached, doorknobs missing, knobs missing from the shower and sink, shower was dirty, bed sheets were dirty, etc.) I got bug bites from sleeping in the bed! We switched rooms three times while we were there and no room was better than the previous one. The hotel had too many weddings per day while we were there. They even had a wedding reception complete with an amplified DJ next to our room (a speaker was on our patio). The music played until the wee hours of the morning. We complained to the management and no one cared. Hotel management was constantly rude. After having room troubles, I spoke with the management and no one was helpful or apologetic. I wanted to leave before our vacation was over. My husband and I refer to this trip as "Nightmares."

The beach was superb. The watersports were grand. The hotel had a nice feel. It was quiet in the rooms and not much late night crowd. Food was good enough , and the service was kinda slow but no worry, it was easy to get reservations and very relaxed dining experiencce. The beach hamburgers are muy bueno. I highly recommend this place

we have been going to all inclusuves for over ten years this by far was the best the service the people the room the food was excellent we are going back in november again and we were just there in may . see ya in november

Loved this place!! Loved the secluded beach. Rooms were very nice. All staff were great. Loved the variety of restraunts & the buffet for breakfast. I am somewhat of a picky eater. We would definetaly refer to friends.

We found this resort to be beautiful and very clean. Grounds people were out daily pruning and cleaning all day. Staff were very friendly and helpful. Every room has a view of the ocean :) Excellent restaurants, staff get to know you quickly. Bars were a nice variety. Daily bingo and language classes were very disappointing. Baby turtle release was awesome to partake in. Our vacation was with a large corporation and our daily adventures were well planned and our special awards ceramony with entertainment was outstanding. They had nightly functions.

This was our first time to Mexico and I already want to go back. Dreams was wonderful. Great service, Great food, Great staff, kids club is awesome. The Beach was a great place to hang out. All the staff catered to our every need. My 12 and 5 year olds can't wait to go back also. When we talked to other people about their resorts all I heard were complaints. I have no complaints.

Stayed at Dreams PV in oct 2006. Was by far our best vacation ever. Traveled w/husband and 2 children ages 2 and 8. Used the kids club only 2x for very short amounts of time. 2 year old had fun but 8 year old was pretty bored. Hybby and I had stayed in Cancun and done an all inclusive vacation the year before and hated it so we were so pleasantly surprised by Dreams. The food was excellent, the drinks were delicious, the staff was friendly and accomodating. The 24 hour room service was a PLUS - esp traveling with a 2 year old who doesn't think its' fun sitting down in a restaurant to eat 3 meals a day for a week! We are trying Cancun out again in Oct but this time we're staying at the Dreams resort in Cancun. We would highly recommend the Dreams in PV and will return for sure! The private beach is awesome, the nightly activities were fun and it was just a great vacation! Can't wait to go back.

I loved this place! We stayed in a room with a jaccuzi on the balcony and it was amazing. The view from our room was breathtaking! Every morning I would go out on our balcony and sit and watch the dolphins and manarays in the ocean, from my room!!! Everything you need is there on the resort. The food is excellent. The beach is only for dreams customers and is extremely clean. The service is a little slow at the resteraunts, but I think that is a cultural difference, in america you are always in such a hurry and you expect things right away. Excursions: We loved the four-wheeler off roading tour. The rythms of the night tour is not worth the money! We also went to the down town area, do not waste your time!! Everything is made cheap and cost more money than it would in th U.S.

Beautiful and nice location. Beware of the specials offered through the spa. You are offered a certain amount of money towards the spa and upon using your certificates are told that you can only use 1 per visit. I agree with the review in regards to tipping. High pressured tipping. If your not tipping frequently, then you are on your own. We had a waiter say to us that the servers like tourists that drink alot of tequila because they tip better. When getting up from your meals, you have waiters constanty looking at your table to see how much of a tip your leaving. We brought our kids and they enjoyed it. We did not feel in any way that this resort was not kid friendly.