Hyatt Regency Milwaukee, Milwaukee

Nice location and very clean room. However, they charge $20 to park, $10 for the "free" internet and $3 for a bottle of water. Add it to the night's stay and don't nickel and dime us.

I reserved a King size bed room a month ahead of time at this hotel. When I arrived at the hotel they told me that they would have to put me in a double bed room because all the king size ones are taken or need to be cleaned and wont be ready for about 3-4 hours. We had dinner reservations at the Polaris at 630 and the room wouldnt be ready until way after that. So I was like what should i do take our bags and stuff with us to the restaurant?? So I took the double bed room and then called again and asked if we could wait there until later that night and switch to a king bed room since by then it will be the 3-4 hours. She was very rude and said that it will still be another 3-4 and i should just stay in the room that i'm in! She didn't apologize or anything! I never heard of a hotel changing the type of room that you reserved a month ahead of time! Then after all that we could hear the people above us bed squeaking all night and at 7AM on a SUNDAY there was LOUD construction that woke me up and there was no way i would be able to fall back asleep! They don't tell you this on the web site when your making the reservations they wait until they checked you all the way in and then say there's going to be construction in the morning! The room is very small and the bathroom is tiny! They also have little bottles of water in the room with a tag on them saying 3.00 each! For a tiny bottle of water! Then when we checked out the lady just took our keys and didn't say thanks for staying or have a nice day or anything! Not one word! Also the elevators are so slow! Theres only 2 elevators for 18 floors! We literally waited for a elevator for 20 minutes! Please take my advice and don't stay here there are WAY nicer hotels in the area where the staff is professional unlike this hotel!!

Everything was great. We had to go across the street for supper because the food was to expensive upstairs. We had been riding on a bus for 4 hrs. so we wanted to walk. Got to go to the mall without going outside in the dead of winter.

The place was clean and nice, but there is construction in 1/2 the building, with workers from 8am to 6pm. The staff is nice, but made small mistakes. They forgot to give us the continental breakfast coupons for the Polaris which were prepaid for (should have just ordered off the menu instead). Called ahead for my car and valet brought back the wrong one. Receptionist gave us a number for a cab after our show at the Pabst Theater and no on answered at that number. All small things, but added up to alot.

This was one of the worst hotel experiences I have ever had. First, the housekeeping service is nearly non-existent. From what I could tell, they made the bed and picked up the towels - trash was left laying around, washcloths and soaps were not replenished, tables were not wiped off, - just terrible. Even worse though, is the management of the hotel. This is a four-sided atrium hotel with approx 15 floors (just guessing, i didn't count). During my stay, at 10:00 at night, the center atrium lobby was packed full of people, yelling, screaming and chanting, making all kinds of noise disrupting the peace of the guests in the hotel. I called the front desk and asked what they could do about the noise. The guest attendent said she would transfer me to the manager on duty. I was transferred to the "back door security officer." He took my room number and said if he saw a manager, he would pass along my complaint. I then called the hotle manager using the designated button on my room phone and my call was picked up by the same security guard. No one addressed my concerns. No one returned my calls. I called the Hyatt customer service line and lodged my complaints there. I'm still waiting for a response. If you ever find yourself in Milwaukee, I would strongly recommend you avoid this hotel at all cost. They did nothing to indicate they had any interest in guest satisfactino. Awful, Awful, Awful

THE PLACE YES BEUTIFUL, BUT THEY NEVER MENTION THAT THEY DO NOT OWN THE PARKING YOU STAY FOR THREE THEY AND JUST DON'T FORGET THE PARKING RATE IS $66.00. I DIDN'T EXPECT THAT ONE....

Will choose another hotel if we visit Milwaukee again. Stayed 2 nights but did not receive Housekeeping services. We were gone from our room most of the day. When we arrived back at around 5:00 in the evening, no one had been to our room. We were out of towels and toilet paper. We did call the front desk but still waited another 30 minutes at least. Resgisters were down one evening for a while and only cash accepted. No food could be served.

We stay here off and on when we visit Milwaukee for one thing or another. (If you visit hotwire.com, you can usually book a room here from between 55-75 dollars a night.) The location is very good, the rooms are clean, and they are very helpful. Within a few blocks of the river walk and good restaurants, including a good one across the street (Italian). 3.5 star hotel for a 2.5 star price. Good deal.

I made my reservation for this hotel 6 months in advance and requested a room close to the elevators because I am handicapped and walking is painful for me. One week prior to my stay I called the hotel and made sure they knew of my request. At check-in I once again requested a close room. I was early and told the rooms were not available yet (understandable) but they would take care of the request. Later my traveling companion went back to the hotel to complete the check-in. When I came back that night I found my room was located as far as physically possible from the elevators. When I checked out I expressed my displeasure and received only a "Gee, I guess we dropped the ball on that one. Sorry." Also, the beds were clean but the bathroom was less than what I would have expected from a Hyatt. (spilled coffee grounds on the floor, tub wasn't cleaned the next morning) C. Graham

The bathrooms were dirty, the rugs were very dirty. My little boys socks were black after just a few minutes!! If it were not for the location, I would not go back!!