Never, Ever Again - terrible
This was one of the worst hotel experiences I have ever had. First, the housekeeping service is nearly non-existent. From what I could tell, they made the bed and picked up the towels - trash was left laying around, washcloths and soaps were not replenished, tables were not wiped off, - just terrible.
Even worse though, is the management of the hotel. This is a four-sided atrium hotel with approx 15 floors (just guessing, i didn't count). During my stay, at 10:00 at night, the center atrium lobby was packed full of people, yelling, screaming and chanting, making all kinds of noise disrupting the peace of the guests in the hotel. I called the front desk and asked what they could do about the noise. The guest attendent said she would transfer me to the manager on duty. I was transferred to the "back door security officer." He took my room number and said if he saw a manager, he would pass along my complaint. I then called the hotle manager using the designated button on my room phone and my call was picked up by the same security guard.
No one addressed my concerns. No one returned my calls. I called the Hyatt customer service line and lodged my complaints there. I'm still waiting for a response.
If you ever find yourself in Milwaukee, I would strongly recommend you avoid this hotel at all cost. They did nothing to indicate they had any interest in guest satisfactino. Awful, Awful, Awful