Hyatt Regency Houston, Houston

I would have to say that Hyatt's are usually very nice and elegant in general. Basically you are just getting a hotel room with no extra amenities. Everything is an expense which after the 5th day gets ridiculous. The bottom line is expect to pay a lot even for that bottled water. I find the rooms are not very clean especially the bathrooms. I had housekeeping come mop the bathroom floor after I found hairs along the baseboards. EWWW!!

My wife's purse was stolen from the bar while we had drinks there. They have no cameras and hotel GM said he couldn't control "every walk of life" that entered hotel and refused to take any responsibility. Given location in bar, we even suspect it was employee who stole it.

I was taking my husband to see the Houston Astros and wanted a hotel located close to the ballpark. After much research I chose the Hyatt Regency in Houston after speaking with a very helpful employee on the phone. I had read the negative - sometimes very bad - reviews and was a bit worried until the second I stepped into the lobby! Wow! So impressive! I found none of the problems I had read about in the reviews. The staff was so nice and very helpful, our room was immaculate, spacious and the bed was super comfortable. Yes - it would be nice if guests were offered a continental breakfast or at least something affordable. There is a small convenience store in the lobby but got a bagel and yogurt one morning and it was $7! One thing I would like to pass along to others is that this hotel is right downtown Houston and that area is DEAD on the weekend. I was told there were many shops and restaurants in the area and maybe there are but they are only open Monday thru Friday so being there for a weekend we were left searching to find affordable restaurants. Thank God for the Hard Rock Cafe and a small pub called Molly's (which I would definately recommend great food, great price, very friendly atmosphere)! The only other options are a handful of very pricey steakhouses. The Hyatt exceeded my expectations and I would definately consider staying there again if I ever get the chance to revisit Houston.

We stayed here as a family because every place we were visiting in Houston was downtown so we wanted to be able to walk everywhere. The only reason I give it three stars is because the staff was VERY friendly. The valets were nice, the doorman was nice and played with the kids while we waited for our car, and the people at the desk were always really helpful. However, the room was SMALL, and we have a family of 5. The beds were rediculously small, as were the pillows. The floor felt sticky. Not what I expected a 4-star hotel to be like. The hotel entrance was really hard to find, even with GPS! And no breakfast? It served it's purpose while we were there, but we probably won't be back.

The hotel is fairly attractive but the "perks" this hotel provides are absolutly terrible. No breakfast, no paper, no free internet, beer costs $6, food is ridiculous with limited access to local restaraunts. The area it is in is a particularly isolated part of Houston and in general quite ugly. Need a shuttle? Prepare to pay! Hotel service staff are not particulary helpful and in some cases unpleasant. It seems like the television has nothing but Fox news. Yep, this is Hell.

First of all, the beds were VERY small allong with the pillows. If you have to share a bed and you do not get the king, be aware! Next the pillows wever very uncomfortable. If you stay, get a room as far away from the evevators as possible. You can hear the "ting" on all thre evelators for just about every floor all night long. If you do manage to fall asleep, the you have to deal with the constant sirens for ambulances, police, etc that happened to go on at least 7 times the night we stayed. It just seemed like you can hear everything going on in the city. Some hotels I've stayed at in Chicago seemed more well insulated the noise. The $27.50 for parking seems like a bargin if you consider trying to find your own parking around this crowded town. I will stay away from the Houston area next time and get in the burbs when it's less crowded, noisy, and don't have to pay to park. Oh, and they are doing construction in the main lobby which all rooms will be affected by if you want to sleep past 8am. They do fail to mention that in their website.

This hotel will charge you for a stay even if you cancel the reservation beforehand. I canceled my reservation because I had to leave a conference early, and they sent me a confirmation email stating that the reservation had been cancelled. There was no mention of a fee. Only until I got my credit card statement did I see they charged me for the stay. When I called they told me this is their policy. If your plans aren't definite, don't stay at this hotel!

Smoke horrible all over lobby and eeks into upstairs too! In lobby, they do NOT have smoking and non-smoking sections except for one couch in a far corner! I could not take a meeting in the lobby because of clouds of smoke and when I sat down (I was there five horrible days) a stupid smoker would sit right next to me and ruin my meeting or drink or food! I complained loudly but staff did nothing. Food prices ridiculously high in lobby restaurants and take-out food breakfast store too. Highway robbery! Staff is surly except waiters in lobby restaurant, poor things, try to please, but that's about the end of service. Beauty operators in salon snooty too and rude. Price too high too. Beds were wonderful. Maid service ok. Room we had was large but furniture old and worn.Desk chair broken, desk scratched,chipped. Parking price was $25 per day!!!!! We always liked Hyatt before this!

The room was soooo small! It looked like a throw back from the 80's. Everything was OLD. There was rust around the a/c vents, the carpet was gross and the tv...oh my gosh it was a 19in 1990 Emerson. No radio system - just a 5in long ole school sunbeam digital alarm clock. Simply without class or luxury. Glasses and mugs in room were dirty. The room was ONLY big enough for a king bed, desk, chair and a old tv on a swivel. The only plus was that Benihana was across the street.

in downtown so great location if you have downtown activities. I bought through priceline so got a good deal at 60 plus tax. The worst part was the elevator wait. We were on the top floor and some people said they waited about 30 minutes. The room was ok it has a stale musty smell. Ive also stayed at the double tree around the corner. MUCH BETTER place.