Sheraton Charleston Airport Hotel, North Charleston

We stayed at this hotel in feb we were there on business, i have two Rottweilers who are show dogs and we were there from fl to attend the airk seiger german show at nearby grounds, apon first arriving the hotel staff were more then amazing with us and complimented our dogs "which is a plus for us" there were no bad looks about the dogs except from a snooty guest whatever the staff did not doscriminate, aside from being very welcomed with the dogs, the room was clean clean clean the bed was so comfy we slept right threw the night, we had easy access top the rear parking lot and were amazed how clean this hotel was for a "pet friendly place" the breakfast was great and filling the price we paid was well worth it we will always stay there!! bad things were small bathroom dogs could not fit in there to drink bowls of water and dated fixtures in bathroom, otherwise great

My grandson is a special needs child. We were in Charleston for a doctor's appointment at MUSC. When booking our room my daughter requested a "Handicapped Accessible Room", I'm not sure what requirements the hotel business have to meet to qualify a room handicapped accessible, but it sure did not meet ours. The room was small with 2 double beds in it. Even without my grandsons wheelchair we were bumping into each other. There was limited space around the beds so there was no way for a person to get safely from a wheelchair to the bed or vice versa. The thermostat was located on a side wall about 4 feet up from the floor, that and the fact that the temperature light didn't work would make it difficult for person in a wheelchair to get to. The bathtub had no treads in it to help prevent slipping and the pocket door was broken which made it hard to open and close. The staff was friendly but slow. On checkout day we had called the service desk and requested a cart, we never got it. I would not recommend the Sheraton Charleston Hotel to anyone who has a friend or family member who has any type of special need that requires handicap accessibility in any way.

Great Hotel Love the ammenities We were treated fantastic. You need to put your phone number on your web-site My husband and I would also like to ask for a contact list and number for your Depatment Heads, they really went out of their way to see that our 40th Anniversary was great.

Services and personel were great except for the food in Monikers. Prices are high and the quality is not worth it. There are plenty of restuarants in the Tanger Outlet area(across the interstate).......go there and save the money!

We stayed at the Sheraton exactly a year ago during our first trip to Charleston. So, this time when our stay at the Andrew Pinckney Inn was cut short due to a bug infestation in our room, we sought shelter at the Sheraton, since we knew it to be a nice, clean, friendly hotel (should have stayed there again this time around, but hey, who knew?) Needless to say, as soon as we got checked-in it was 11:30 PM and my husband and I definitely needed a drink after the day we had. We inquired what time the bar closed- we were told midnight. We walked to the bar at 11:35, saw a full room, and opened the door. The bartender, I believe his name was Albert? told us that he did a last call already, but he would serve us one drink. He had a very rude attitude, was clearly upset and constantly reiterated to the group at the bar that he was trying to close. After getting my husband and I our 2 Rum and Cokes, which we took back to our room to "accomodate" Albert, he gave us our bill. The funny thing is, he did not ring our transaction or the transaction before ours through the register- wonder where the money went. Needless to say, with that type of customer service, we checked out early and went back home. The ladies at the front counter were very nice and courteous however, and I want to thank them for their hospitality.

i love this hotel its clean the staff is great and awesome VERY GREAT PLACE TO STAY breakfast was amazingly good and the rooms were clean every single day of our stay aI CANT WAIT TO visit again!!

you look at the internet pictures you think thats the place for me. Then you get to your room you think wheres my room even on the club floor. You would think more $$$$$ better rooms not even. They apparently were too busy tending to their movie star guest. Sorry I am just like every body here in the middle class trying to take care of my family and have a good time on vacation in a clean room for a good value

The desk staff provides very good service,the rooms are clean, the staff is well trained, and they are able to accomidate upgrade requests. I wish they would include the Fox News Channel to their cable line-up