we got our money back
the front desk staff was very friendly and accomodating, even when we asked for our money back after seeing the room, altho' the office/lobby area wreaked with stale smoke. when we got to the room with our bags, we saw dirty carpet, dirty-looking bedspread, and when i pulled back the top covers, the underside of the spread was stained and the blanket looked to be 50 years old. the room had a very strong unpleasant odor.
we moved to a nearby motel that was extrememly clean and nice and was the best extra $12 per nite we've ever spent!