The Latham Hotel, Philadelphia

I gotta say this hotel really was great! P.S. if you use SweetHotelDeals. Net for booking this hotel they usually have some pretty good hotel deals at this time of the year!

I stayed there one night and found the room to be okay..but a little out dated...however, clean...desk staff was accomodating once they came out from the back room to greet you..disappointed there was no room service or hotel cafe..asked for a newspaper and they said they had none on a Sunday evening..elevatrors could use an up-grade, they were slow and nosiy. they should also install new tv's (flat screens, they are cheap enough now) tv in my room had volume problems..will probably not return...

The hotel was in a good location and central to shopping and most sights. However, after arriving late at night, we were very disappointed that there was no room service and no hotel bistro or cafe to get a bite to eat. On one day of our stay, the elevator was out of order for nearly 12 hours! People were standing around the lobby, waiting for them to be fixed, as there was a total of 4 seating spaces in the tiny lobby area. No effort was made to provide added seating, water, light snacks, etc. They even neglected to put an "out of order" sign on the elevator! One poor couple had cardiac and ortho problems and were stuck without their belongings, etc. There was never any attempt at an apology for this inconvenience. Also, the front desk was poorly manned. You had to shout so that whoever was sitting in the back room could come forward to the desk to help you out! However, the doormen were very helpful and weekend rates were quite reasonable.

I checked into the Latham at 11:00 pm on a Friday night and went directly to sleep. I awoke at 1:30 am to itchiness and discomfort. I turned on the light to find the bed CRAWLING WITH BED BUGS. At least two dozen stood out on the white sheets. When I went to crush the bugs, they were engorged with my blood. The desk clerk told me that I needed to complain to the manager, who would not be in until after I had checked out. I left several messages, but none were returned. Stay here only if you like bed bugs!

DO NOT STAY IN THIS PLACE. I arrived at the Latham Hotel on April 3rd. The Lobby was a small room with elevator doors and damp smell (Do not believe their Website pictures). Our room was not ready by check in time. The front desk clerk was on a personal call when we arrived and was rude and uncaring. The room was very outdated and smelled old, the carpet, curtains and bed covers were so old and extremely dirty, the linens and towels were yellow and ripped. But the worse was when a month later they double charged my AMEX card and my bank card, when I called the Latham hotel to correct this, I was directed to Serita Steptau, who was extremely rude, impolite, uncaring, and plain simple a disgusting person. She said that she had reviewed my case! (what does that mean my case? It was their mistake) and that she was not going to return my money and that I would have to get this fix with my AMEX and my bank directly and hanged up on me. I then called back and asked to speak with the General Manager, he did not return any of my calls and when my spouse and I emailed him, his response was unprofessional and uncaring. Thank goodness the AMEX customer service is top notched and put this funds back on my card. DO NOT STAY IN THIS PLACE it was the must horrible experience. There are many hotels around the area that are better qualified to treat customers with kindness and high level of customer care. Regards, A well traveled customer.

I can't really believe some of the reviews for the Latham..wonder if mgmt. is cooking the books. The only positive for the Latham is its location at the heart of Rittenhouse Square. I checked in b/c it was the only room I could find in R.S. The woman at the front desk was nice enough, gave me a hefty $10 discount and told me my room had a park view. What she failed to mention that is was a park view if you were Plastic Man and could elongate yourself 30 feet out the window, for mere mortals could only see a few inches of the beg. of the park. The room was small and the furniture looked like it was from the 1940s. And ugly flowery bedding from QVC. I think thats what they mean by boutique hotel. The restaurant/bar was closed, the elevators are tiny and so is the lobby. Don't be fooled by website pics. Wouldn't honor late checkout even tho' hotel wasn't full. Only stay here if work is picking up the tab. Otherwise this should really be a $120/nite hotel, they get away with b/c of the location. Go cheaper or spend a lil bit more and stay at the wonderful Sofitel block away, the suites there are awesome.

I thought that the Latham was a great place to stay. There were several hotels I could've chosen, but I'm very glad that I chose the Latham. Never had a problem in the seven nights I was there. I used to travel a lot for business and the Latham was right up there with the big name hotels I've stayed at. The room was very comfortable, clean and well appointed! The hotel is in a great location. Walking distance to Independence Hall and the Liberty Bell. Will definitely stay there again!

I thought the hotel was in a great location. It was within walking distance to a lot of stores, sites and restaurants. The room was very clean and the valet parking was great! I would definitely stay there again. If you like Waffles, there's a little place across the street. The only downfall is that there was no nightlife in the hotel. i.e bar, food

I like that you can walk to the shopping area and enjoy good food in the nice restaurants nearby and feel safe. The service there is great. I enjoy a good nights sleep the bed was just like sleeping at home; you could not hear all the noise on the busy streets below which is a plus after a busy day.

Convenient, Clean and Affordable geat location near center city shopping and restraunts. Courteous staff, even decent parking rates! The next time I stay in Philadephia, I will call the this hotel before I call any others.