Sheraton Suites Philadelphia Airport, Philadelphia

The Scenic view was overwhelming, and the Hotel experience was fantastic and looking forward to returning there again in the near future. The room was beautiful and very clean, the maid service was excellent I cannot remember when I've had such a more pleasant experience.

Total dump. Staff was rude, room was dirty and food was overpriced. With so many other excellent places to stay in Philly, don't stay here. . .

loved the suite lay out: and space was well organized and design contemporary and clean. also, INTERNET IS FREE! BUT room service didn't do best job with daily refreshing of room; kids' meals were average in quality (plain and uncompelling; fast food would have been better) though reasonable price for kids' food. overall value decent. shuttle from airport makes convenient! ideal for families, students, and professionals.

When we checked in, I asked for late check-out the next day. I was told to call in the morning to make the request. I asked, "What time in the morning?" I was told, "Just in the morning". I called at 6am to request late check-out and I was told I should have called after 9am. Why didn't the csr behind the counter just say that? I was told by two hotel techs to choose a free movie since it took them so long to fix the problem with my tv. I was billed anyway and then instead of just checking w/ the techs who were in my room the night before, cs says, "Well I don't see where they told you they would give you a movie but I'll take it off the bill". She said it with an attitude. They really need a store. Instead they have 3 vending machines with strange products in them. The food is horribly overpriced. We paid $28 after fees and taxes on two orders of pancakes. Ridiculous! Maybe part of my problem is that I had just finished spending 4 glorious nights at a hotel in Buckhead (Atlanta) where I had been spoiled. But all in all, this stay was nowhere near worth what I paid! Stay somewhere else!

We really enjoyed this hotel. Booked it online. Check-in was quick. Staff very pleasant, and informed us (without asking) where everything in the hotel was located. Computers located on the ground floor (with free internet), was able to check email and get driving directions without bringing along a laptop. We really loved our room, and the bed was the BEST. A++ Would definitely stay here again. LOVED IT!

There is nothing like a bed and all the comforts of pillows and blankets in a Sheraton. I love it and I would not mind checking in and spending all day in bed!

Very clean and helpful staff. Restaurant was clean and food was excellent. Had a great weekend getaway. We're planning on coming back very soon. they make you feel important.

This is a wonderful classy hotel. It started with my check-in which went smoothly and the desk clerk was as friendly as can be. The rooms are gorgeous and made me feel as if I never left home. Only small negative was the desk clerk upon me checking out. Didn't ask whether I enjoyed my stay and never even opened his mouth. He just handed me a receipt and sent me on my way. But overall an enjoyable stay

The hotel is nice and clean. The rooms are spacious. The bedroom and the bedding is what I look forward to each visit. The rooms invite you to have a good time.

The hotel location was very convenient. The service was excellent. However, the room was less than average. There was not a microwave in the room, the sofa was dirty, and the carpet had stains.