Iffy at best
By A Yahoo! Contributor, 3/22/09
We stayed 4 nights as we were visiting our son for his graduation from boot camp. We were told that we were getting a renovated room. Well, when we checked in we found that the smoke detector was hanging from the wall. The lights in the room were faulty...one worked the other did not. There was just a few sheets of toilet paper in the bathroom. I asked for an iron and was told that they had one iron that someone had taken and not given back. If they found it, they would call. They didn't call. First shower....cold water only...no hot water. Hot water after the first day was almost scalding even when faucet turned to cold water. We asked for toilet paper and towels and were told to wait until housekeeping made it to our room. They were making the rounds. Signs on the door warn to lock all three locks on door when in room. Not too comforting. Soda machines did not work. However, I'm not a light-weight. I can handle this and don't complain because the people seemed nice overall. The last two nights, there is a party going on in the room next door. Loud carrying on until late at night. Still we don't complain. Last night there, party gets out of hand. Fight starts in parking lot. Police are called. Mirror on someone's car is broken. Police do nothing. Hotel management tells people to calm it down. Calm it down??? Now we complain. We expect to be comped for the night as it is now after midnight and we have yet to be able to sleep. Management says no to comping the room. They suggest that maybe WE should move! Nice, huh? Like I said, I'm not a light-weight, but, come on! I don't think we would stay there again. This is a glorified truck stop and the management needs to improve their customer service skills.