Embassy Suites Tulsa - I-44, Tulsa

When we first got ther the frot desk was very nice and quick. Then are room as very clean when we got up there( it was cod but all hotels are like that). The prices of the hotel were very flexible. And room service was very quick to get up. And when we checked out of the hotel it was very quick. If you think im making this up im not! The guy before me that just said that this was the worst hotel in tulsa. All of that was a lie because this is probably the best hotel i've been to in Tulsa,OK. SO DONT BELIEVE THE GUY BELOW ME!!!

Arrived at the hotel, and immediately the toilet started overflowing. I had to call the front desk twice before they sent an "engineer" to fix it. Then the "engineer" sent a maid to clean and the maid said that the room had experienced the same difficulty several nights prior, and that she didn't know why they weren't closing the room. The beds are worse than a 20 year old spring mattress, the door handle was broken in both rooms we stayed in. The couch and chair in the office area are in disrepair and the wifi costs $10 extra per day. The rooms do not connect, although they originally told us that they did. The housekeeping staff does not know how to make a bed properly, and they woke us up at 8:30 to see if we had gone yet. We got down to the "made to order" breakfast at 9am just as the breakfast staff was removing the items from the buffet, although I'm sure that I saw a sign that dictated the breakfast would be served until 10:30. The housekeeping staff make sure they give the stink eye to you every time you look at them. We wanted to leave when we first got here, but now after waking up and both my wife and I having the worst pain in the middle of our backs from the beds, and after all of the issues of our stay here, we will never return here. The one and only one good thing about the stay here is that the manager was willing to do anything to help, he works long hours, and is courteous. Although perhaps some different staff to assist because it doesn't translate throughout the ranks.

1.We arrived an hour after check in and our room was not ready, so we settled for a different room. 2.we went out to eat and when we came back the police are chasing a guy through the hotel. 3.The beatiful pool that was supposed to be open was, for about ten minutes, then was closed for the rest of our stay. 4.Every other embassy stops serving breakfast at 10 this one stops at 9, and still have not seen a sign that lets you know. Staff was friendly but does not make up for a horrible hotel!

The hotel and staff was great. We were a large group and they took very good care of us. BUT, the restaurant staff was RUDE, ARGUMENTATIVE AND AGGRESSIVE. Chef "BIG AL" was the worst. Avoid the restaurant unless you want to be belittled an talked down to.

I have stayed at too many Embassy Suites to count and by far this is the worse one. The staff is rude and the General Mananger is as rude. They do not know what customer service is. My room was dirty, the sheets were dirty and had to be changed at 1:00 in the morning. The housekeeper said "that this is normal that they are short staffed and they only have 20min per room to clean and they take shortcuts and the way they do that is by leaving dirty sheets on the bed." Unbelievable!!!! There is suppose to be a curfew of 10:00 for children they are not enforcing the curfew, children are running around at 1:00 in the morning. Also chirldren are allowed in the bar area which is a huge problem . Hilton should be ashamed of them selfs, I would stay in a Motel Six before I stay there again.

There was a roach in my room and there are too many unsupervised kids.If you complain to the employees about the kids they do nothing about it.

Wonderful friendly staff! They also just started a huge renovation, which had me worried. You wouldnt even know they were if they didnt tell you! They hotel looks beautiful and modern. I travel here frequently with a company of mine and it has never failed me once! They greet you as soon as you walk in, they always give you what you need, and they are truly motivated to make your stay great, not just make some money. They are like family here.

The service by Paul in the bar last weekend was fantastic !!! Will return every time we are in Tulsa. The service was right on and so professional. Very well done !

I highly recommend this hotel. The rooms are spacious, have separate bedrooms, are clean, and the beds are so comfortable that you won't want to get up in the morning. I ordered room service and it arrived promptly and was made to my specific orders. The hotel itself is large and easy to find with plenty of parking. My only tiny complaint was that they do not serve breakfast via room service - you have to go downstairs to get it. Other than that, I had an extremely comfortable stay and will definitely be staying there again!

I had an amazing time at the Embassy Suites. The center courtyard makes you forget about the city outside. It's just amazing. Great for family and couple vacations.