Ramada Toledo Conference Center, Toledo

This Inn is part of the Wyndam. I can't belive it. The Inn is ran down. Hot Tub looks nasty and the room were not up to date. Charging 10$ for microwave it should be part of the room. Will never go there again. The front desk service was okay but the quality of the room sucked. Wyndam really needs to step up their game.

We stayed at this Ramada for a wedding in August 2009. The night of the wedding someone stole a credit card out of the grooms room and charged $1000.00 that night. They also stole another credit card from another room, but this person noticed it immediately and called credit card company. However, they also stole a drivers license and have been cashing stolen checks made out to this person who's idenity is in thier hands. Yes, this group of people stole checks from a local accounting firm, made out many checks to person whose idenity was stolen, and this person is now running around Toledo trying to cash these checks! Toledo police department made the victim produce all types of identification to prove that they were not the one cashing checks. Obviously, there is a ring of theives working there with a master key to help themselves to whatever they want, so beware! As of last check, Toledo Police Dept. had not gone to hotel to investigate. How sad for the victim!!!!! The place was dirty, run down and in need of complete renovation. Cannot say anything good about the place

Where do I start? I have been to this hotel close to a dozen times for job reasons and each time it has gotten worse. I have noticed that this hotel favors certain customers and ignores others. It is obviously clear that most of their revenue comes from business meetings, weddings, and famiy reunions/parties. If you dare stay here, DO NOT get an "atrium inside room". These rooms smell musty, have poor cooling, and are right by the main party area where DJ's will blast music until the early morning hours. The front desk will do nothing if you complain about the noise. It's clear they cater to the money. My last several stays I encountered chicken bones, empty swisher packs, and empty Colt 45 bottles strewn about the hallways and parking areas. The pool and hot tub area is a joke on the weekend. Parents let their kids run rampant screaming and there is no security or lifeguard that stops the madness. In the morning, be prepared to be awaken by housekeepers yelling in the hallways and blaring rap music from the tv's in the rooms that they are cleaning. The last straw for me was kids knocking on my door and running around the corner hiding and laughing. When I called the front desk they said they would send up security but they never did and it continued for another half hour. I would not recommend this hotel for the average traveler, or anyone wanting a peaceful stay. This place is a joke and does not deserve the Clarion name. The Ghetto Inn would sound more fitting!

I’ve done quite a bit of traveling with the kids and have always strived to stay at decent motels. I always felt that Clarion was a cut above, I was WRONG. This place is not for resting your weary head, this is party town…all-night-long. Upon arriving, I found the lobby to be very nice and clean. I now know not to let this be an indication of the level of service or of guests’ manners. It’s like putting a ball gown on a prostitute. The room was alright, except for water and used soap still in the tub. We could also hear a thump, thump, thump of loud music that seemed to be coming from an adjoining room. At 9:00 p.m. we turned off the T.V. and lights, only to find that the music was even louder and more annoying. At 10:00 p.m. unable to fall asleep because of the music, I called guest services to alert them of the loud music. I was told they would send security up. I dressed and went into the hall to see that a security officer was indeed arriving several minutes latter. I invited him into our room so he could hear the noise; he agreed that it was loud enough to be disruptive. He told me to notify him if it remained loud after he talked to this guest, he then left. I don’t know if he even talked to them, because the music seemed to get louder! At 11:00 p.m. a called guest services to politely alert them again, and once again was told it would be taken care of. Mind you, it was difficult to hear the fellow at guest services because there was very loud music coming from his end. After a half an hour passed and there was no discernable change in the volume of this music. I decided to go to the front desk, and if I received no satisfaction the kids and I would be checking out. Upon leaving the room and along the way to the lobby I was surprised at the spectacle that surrounded me. Several people roaming the halls talking loudly on cell phones. Kids running to and from rooms, doors hanging open with much revelry within the rooms, loud music EVERYWERE. Card reading security doors were swung wide open, inviting anyone off the street into the motel. As I approached the lobby I passed the lounge / ballroom and was shocked at the volume of the music within At the front desk I introduced myself and told the manager that I was the guest who had called twice about the loud music. The manager quickly responded that security had been sent to the area twice and could find no loud music. I then invited her to my room so she could tell me how I should sleep with such distraction. She stated that would not be necessary since she already knew there was NO loud music, because security says so. I then asked for a refund. The manager, then leaving the front desk turned to a fellow employee and asked them to refund my payment. This was 11:30 p.m. at night! The kids and I were packed and departed at 11:45 p.m. Since all other motels were booked I was faced with a two hour drive home.

We visited several hotels for a wedding party and settled on Clarion-Westgate after examining the rooms and facilities. We did not get the rooms we were shown. We have since been told that you must demand the renovated rooms. We had over 20 rooms and over half the guests were disappointed. Rooms did not get cleaned and housekeeping staff was rude to guests. Guests had to change rooms because of lack of hot water and no air conditioning or heat. Rooms were stained and linens were soiled. Housekeeping wouldn't wait to room was vacant to clean and when asked for 15 minutes guests were told they didn't know if they would be back. Some adjustments were made but not for entire party. We felt we were from out of town and probably wouldn't be back so why bother. Our daughter stayed at Red Roof Inn on prior trip and said room was better at half the price.

I truly enjoyed my stay. I checked in in the evening and was very tired but the front desk staff was very friendly and helpful. They talked friendly to me and i did not feel rushed at all. They gave me very specific directions on how to get to get to my room and extra toiletries were personally brought to my room. By far the best service i have dealt with yet and would reccomend this hotel to any one!!

The wait to check-in was much longer than I expected. Also, the staff while helpful were a little on the abrasive side: complaining about work conditions and hours in front of guests and so on.

The staff at the front desk were very friendly & helpful, and room service was prompt & accurate. The room was comfortable & the location was perfect for my stay. I didn't get to the indoor pool, but from the sounds of the kids down there, it sounded like great fun. The only thing that bothered me was that my windows wouldn't open (I had called ahead to request a balcony or openable windows & was assured that my windows would open) and the hallways always looked dirty. Left over snacks & RS drinks need to be picked up more often.

Newly remodeled. Great service. Friendly staff and affordable rates. I stayed there a couple of years ago and my stay was not so great. I decided to give it a second chance and they really blew me away. Jeff in sales really went out of his way to accomodate our group and gave our group a good rate. We also had a meeting. The food was tremendous and the waitstaff was terrific. I highly recommend The Clarion Westgate Hotel!

mean manager lady who was very rude vbvvvvvvvvvvvvvvvvv rooms were alright service was ok and near good places to do things