Millennium Hotel Cincinnati, Cincinnati

I gotta say this hotel really was great! P.S. if you use SweetHotelDeals. Net for booking this hotel they usually have some pretty good hotel deals at this time of the year!

it is dark, dirty. hard to find an ice machine that worked. was there for a dance weekend and there was no air conditioning in the ballroom. the room double room was small, mold in the bathroom. rust rings on the tile floor from a rusted metal waste can sitting by the bathtub. no hairdryer in the room. the tv was an old style tv and small. had to be turned for seeing it from both beds. the bathroom had a small shelf for toiletries and no room on the vanity-which was just the sink. the city was very busy-bengals, reds, barry larkin, the dance party. this did not portray a good image for the guests. very disappointing.

My family and I were in Cincinnati for a World War II Navy reunion in August 2010. The staff at the hotel were very friendly. Check-in took 5 minutes. Our room was clean, but very small which made it very difficult for us to push an 84 year old World War II veteran into/around the room in his wheelchair. The only other complaints I had were... (1.) Both light bulbs in the lamps by each double bed were burned out. I called the front desk and a very pleasant woman told me a maintenance man would be up to change them. That was Friday afternoon and by Sunday morning, they had not been changed. ( 2.) No one ever came to our room to clean it. Granted, we only stayed two nights, but usually a housekeeper will straighten the beds, run the vacuum and empty the garbage. No one ever did those things. ( 3.) On Saturday night of our stay, we had to wait for fifteen minutes for an elevator. Every time the doors opened up, the elevators were jammed full. I noticed one of the 4 elevators was out of order. (Normally I would have taken the stairs, but we were on the fifth floor and we had a person with us in a wheelchair). Wouldn't you think the hotel manager would have made sure ALL of the elevators were in running order knowing there was a reunion coming to town with over 400 people in attendance? Other than those three things, our stay was pleasant for the most part.

We were disappointed with our room, and we are not usually very picky. It was dirty. The television did not work--the front of it was actually broken and you had to reach inside of it to turn it on. Once we turned it on (risking electrocution) it was blaring loud and the remote would not work to turn it down so we just left it off. The door has gap at the bottom a couple of inches high which allows lots of hallway noise and the hallway light to shine in, illuminating the room. Our toilet would not work properly. There were long lines for every elevator ride. No one attempted to clean our room while we were there. The food in the restaurant was good. The people that stayed in the north tower all seemed happy, but we were in the south tower and most of the people we know that stayed there were not happy. Therefore if you choose to stay there I would recommend asking for the north tower. Definitely not worth the money. We are trying the Hilton this year.

For the PRICE, the basic accommodations were OK, plus excellent location. Food was decent too. Staff has decent attitude given fact that this hotel is woefully understaffed. My problem: Internet Service intermittent and no one available to address it for my 4-day stay. Typically only 1 person at check-in desk, parking valets were overwhelmed. Someone is hiring the right people, but there are not enough of them and some need more training. For me, lack of Intternet was unforgiveable. And...they charge for it!

Asked for non-smoking room and had to sign a form that we would not smoke in our room. Opened the door the smell of cigarette smoke was strong, also a burn in the bedspread. Moved to another room. Shower had to have a major leak repaired in that room after we moved in. Hotel is "dog-friendly". Saw a dog urinate on the lobby carpet while the owner stood and watched. Staff was nice and location is great but don't plan to return.

It was clean, however, seemed very old. The air conditioner did not work well at all. When we contacted them concerning this the customer service was greatly lacking. There are much nicer hotels in the same area.

This is a disgrace, and is unlike any other Millennium property anywhere else. The rooms are basic-basic, similar to a Motel Six. Try Priceline, and don't go above 50 bucks or so. There are many other nicer properties within a stone's through. The fact that they're the closest property to the convention center is absolutely irrelevant. NEVER make the mistake of offering them anything remotely close to rack rate. You'll hate yourself. Trust me.... (yes, I hated myself in the morning, but feel better now after a nice Sunday brunch at the Hilton, right across the street).

Very long check in and check out time.......had to wait in line a very long time. Finally got up to the room and no remote control for the TV. Called the desk and was promised a remote control would be brought to the room. When we checked out we still had not received remote control. Very long wait time to get the car from the Valet service..........suitcases were thrown in the trunk while trying to get us out of the way. Was very busy, but still received poor service. Should have been better able to give good service in busy downtown Cincinnati......this is nothing new to them!

Was here for a conference the week of 1/9/08 - 1/12/08. Some of issues were: the line to check in was at LEAST 2 hours long (but they were nice enough to comp that night), water level was low to NONE at times, especially when showering or other. Water was COLD during showers. Some "crazy" things happened here: someone got locked in the bathroom for no reason, the elevator "dropped" a few times with several people in it and guests had to climb out, someone's bed collapsed, the ceiling fell in in one room where a meeting was being held (a pipe burst overhead), it was said that the TV in the bar/grill "fell" due to a broken cable. This hotel is connected via skywalk to a conference center. You'd THINK that with that many floors in a hotel and access to a conference center they'd be more prepared! Mary Kay Consultants - BE WARE!!!! You're going next week - check it out first!