Golden Green Hotel & Suites, Charlotte

This hotel was once good. Now it has fallen into severe disrepair under private ownership of one "Mr Lee". The Air conditiong does not work anywhere in the building. Constant 80-85 degree temperature. I did not discover this for first two days since the outside temperature was very low. When I did find out and asked for a refund the manager refused. The staff is rude mean and unhelpful. They will not supply towels or toilet paper unless demanded. There is constant Criminal and drug activity in the parking garage. It is dangerous to go outside at night. The pool (the only good thing) is actually owned and maintained by the hotel next door. The building smells from mold due to high temperature.Exercise room is closed because all equipment is broken.