Great place to stay - excellent value
Spent 8 nights there with my husband and daughter last week. Attentive and welcoming staff - they always knew our names, were helpful, and made us feel comfortable.
1st room was nice but we wanted to stay on a higher floor, so they moved us to a great suite the next day on the 19th floor in a corner room facing Lexington. Very nice. Kitchenette, living room with sofa bed (comfortable), separate bedroom, pillow concierge (great idea), lots of space. Comfy bedding and fluffy towels (Frette) and Aveda products in the bathroom. Nicely stocked fridge and snack tray. Fridge was great for storing bottled water, milk, leftovers, etc.
Used the spa and had a massage - very relaxing atmosphere and nice facilities. Great massage therapist.
Hotel is mid-town east - convenient location. Many things within easy walking distance or a short cab ride away.
24 hour room service. Very good food - a little pricey but that's to be expected.
When you compare room rates, location, service, and the great accommodations, this is one of the best values in Manhattan. Highly recommend The Benjamin Hotel. Will stay there again.