Very Good Experience thus far
By A Yahoo! Contributor, 7/18/11
I'm currently on night 4 of my four night stay here.
It is an older hotel, and you can see it's age, however I found the linens to be clean, the room vacuumed perfectly etc.
Reception staff (Andrea in particular) are AMAZING , I asked about the possibility of a room / breakfast combo , and andrea reduced my rate by forty bucks a night and gave me breakfast buffet coupons.
The buffet is somewhat lacking , sausage/bacon/egg are terrible.. but that could be said about every breakfast buffet at a hotel I've experienced around the Continental US. I stuck to fresh fruit, yogurt, toast , granola , juice, coffee, and water and left full and satisfied. Coffee was great.
We went to the strong national museum, and andrea provided me with a corporate coupon that made my $54 museum visit free. She also advised me that she had many more attractions that she could give me coupons for.
The first night I was here with my wife, young daughter, two young neices and my baby daughter. The hotel had the spare beds already assembled and made up and crib ready and waiting. They were also very polite and friendly at all times to everyone in our party.
Housekeeping staff were great, on requesting an extra pillow and towels they promptly arrived, and the extra towels have been replenished daily without the need for a reminder.
Found the staff at the grill to be friendly and courteous... all in all I'm a very satisfied customer, and generally I can be hard to please (or so my wife tells me :-) )
If they made a little more effort to not have the hotel appear as old as it is, I would have rated it excellent.