Quality Inn Airport, Cheektowaga

I checked in around 5 or so, then went to the room, the door was open and one of the headboards was broke. Called to notify the front desk and they sent some one to work on it while we where standing there. I then ask for another room and the room had two beds and a cart in it; however , I went out in the city by 6 pm and return around 11:30 pm , when I came back the cart was out of the room; so that means they have been in my room after I checked in and my belongings was there. That does not seal it for, "PLEASE DO NOT GO HERE". Woke up that morning to take a shower was sick from the air condition and was blowing black stuff out of my nose, goes to take a shower and the HOT WATER does not work. Then goes to call to let them know, the phone does not work. I kindly did not walk to the front desk for nothing I immediately checked out. On top of it all it was my husband and kids and they tried to charge me for my teens being in the room for adult prices, the manager was counting me, my husband, and three kids. I have never been so upset over service. Nothing they advertise was available, workout room, pool, and it was truly out dated.