Customer Service Terrible
By A Yahoo! Contributor, 9/15/07
To start out they gave us a rate and then found out there was an event there and raised our rate with out notifying us. We complained at the desk and got a dinner for 2 in the Restaurant. However Dinner for 2 endined up costing us $50.00, because beverages and an appetizer was not included.
First night over 14 cars got robbed in the parking lot and the second night at least 10 more cars got robbed. Didn;t help that the security guard was sitting in the bar all night and 1/2 the parking light lights were not working. When I went out in the morning to get coffee it was so dark i couldn;t find my car.The managemant and staff did nothing. Very Unprofessional. I would recommend staying elswhere. We moved our event down the road this year.